Assuming you are using the option for the GameEx Arcade from within GameEx and (which would require that you have the option enabled within GameEx via the Setup Wizard), you will probably need to check a few settings in Internet Explorer. It might help to let us know what version you are running (click on Help>About Internet Explorer). Here are some steps I want you to follow in Internet Explorer: - Click on Tools>Internet Options - On the General tab and under Browsing History, Click the Delete button, then check Temporary Internet files ONLY and then the Delete button - While on the General tab and under Browsing History, Click the Settings button, - Next, click the Security tab, then click on the Trusted Sites zone and then the Sites button and under the Temporary Internet Files section select Every time I visit the webpage, then click OK - Making sure that the check box for Require Server Verification... is unchecked, type *.gameex.com within the field Add this website to the zone and the press the Add Button - Go to the Advanced Tab and select the following settings if not already selected: Enable third party Browser Extensions, Empty temporary internet files when the browser is closed - Click Apply, then OK and close all open browser sessions. Here are some further steps to follow via CMD prompt: - Click on Start and type CMD in the Search Programs and Files field (or Start>Run if using XP) - After opening the command prompt, type ipconfig /flushdns - close the command prompt Open a new internet explorer session and try again. If still not working, you may need to try reinstalling the Adobe Flash component again. Let us know if this resolved your problem or not.