Try and install GameEx using the offline installer and post your Windows Log afterwards: How to View Event Logs To open Event Viewer, follow these steps: Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in. In the console tree, click Event Viewer. The Application, Security, and System logs are displayed in the Event Viewer window.