Hi,
I realise this is an older post but there is an issue rendering videos on intel 12th gen and beyond with internal graphics. This is addressed in the latest version. There is a setting to use software video rendering under display settings. It seems intel dropped support for vmr 9 in there drivers.
PS: The Unity version on windows is also an option if you need 2k or 4k video support.
Anything 12th gen or above can handle hd 60fps in software. I tested an n100 last week.