[WORKAROUND] Videos playback in PBX are black on new PC(laptop)

[Mike_da_Spike]

hey guys,

I need some help from the experts
I'm struggling for a couple of days with an issue on a new laptop.
The videos I capture or download from FTP shows black when PinballX is running.
When launching a table, an image from the video is taken and the pinballX logo is animated on top.

I installed the LAV filters .
I don't know how it works, but the laptops has 2 video cards.

• Intel(R) Iris(R) Xe Graphics
• Nvidia RTX 3050

When launching PinballX, I only see in the log file the Iris video card, not the rtx. Not sure if this is causing an issue.
any suggestion would be appreciated !

Also not able to fix the Flash error. I deleted the file multiple times and reinstalled PinballX, but keeps giving the message in the log : "Error initializing flash engine.
"

log.txt PinballX.ini

Edited August 30, 2023 by Mike_da_Spike
found Workaround

[scutters]

4 hours ago, Mike_da_Spike said:

When launching PinballX, I only see in the log file the Iris video card, not the rtx. Not sure if this is causing an issue.
any suggestion would be appreciated !

My guess is that it's the power/battery saving laptop functions affecting that. Try going into windows 'graphics settings' and setting PinballX to run as high performance (set to use the rtx gpu) and see if that changes anything. If you still get black videos then maybe it's a lav config setting somewhere, but if that fixes it then it's probably an intel gpu driver issue.

No idea about the flash engine error.

[Mike_da_Spike]

18 minutes ago, scutters said:

My guess is that it's the power/battery saving laptop functions affecting that

I've already put the laptop on high performance, to not get any stutters during game play. On battery and whe power connected.

20 minutes ago, scutters said:

Try going into windows 'graphics settings' and setting PinballX to run as high performance (set to use the rtx gpu) and see if that changes anything

I will check further how to accomplish that it should use the rtx when pinballx is loaded. I see that nvidia overlay is starting when visual pinball or any steam game is started, but not when pinballx is starting. 

22 minutes ago, scutters said:

If you still get black videos then maybe it's a lav config setting somewhere

I followed the instructions from the manual ... lol ... I checked the video lav settings as well, tried some differrent hardware settings, but nothing worked. Strange part is that mpeg-4 codec is unchecked and greyed out. I will check the settings and compare it to cabinet as well

25 minutes ago, scutters said:

No idea about the flash engine error.

No problem, black screen is my biggest issue

 

Thanks for all your suggestions. I can try a couple of things tomorrow. 

[Mike_da_Spike]

I really hate Microsoft !

Thanks @scutters

Strange way of settings PinballX to my NVIDIA graphics cards within Windows 11.
So by default it is set to my internal video card. this should work as well, as my crappy PC (as scutters call it) is working on a less powerful GPU.

I made a quick video and show that the videos are not displaying correctly and how to that PinbalLX is using the NVIDIA GPU instead of the Intel GPU

(my laptop is installed with home edition and I set the display language to English, but for some reason, Microsoft mixed now English and Dutch language, so sorry for that)

 (yeah I know some videos of old tables are not correct yet  )

@Tom Speirs Do you have any idea why I don't see the videos when PinballX is using my Intel Video card ?
Do I miss any setting for that ? 
Latest video driver is installed

 

[Draco1962]

Questions:

- Do you have two video cards? 

- Have you updated your GPU driver direct from the manufacturer instead of MS?

[Mike_da_Spike]

1 hour ago, Draco1962 said:

Do you have two video cards? 

Yes,  its a laptop with 2 video cards

1 hour ago, Draco1962 said:

Have you updated your GPU driver direct from the manufacturer instead of MS?

I've updated the nvidia card with latest driver from the NVIDIA application. The Intel card has the latest OEM driver. This version is 2 versions behind of the intel driver. But when I want to install the driver from intel, it warns me multiple times that I need the drover from the OEM and if I'm sure to proceed.

[Tom Speirs]

Hey,

Im aware of the issue where PinballX runs on the CPU graphics until you tell it not too but no idea why videos dont play. Not seen that.

I am all on windows 10 now though until the whippings begin!

[Mike_da_Spike]

Strangely enough, there are multiple articles on the net, that describes that LAF videos are not played on the NVIDIA card and must switch to intel graphics.
But for me it is just a the opposite. Anyway, it is working now when switching to the NVIDIA card.
Solved ? IDK, I call it a workaround