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Posted

I recently bought a prebuild cabinet and it came with a lot of virtual cabinets, my favourite is Pirates of the Caribbean and this is the only one that crashes.

After some trial and error I figured, it only happens when the game shows an particular animation on the DMD, with a ship firing canons towards the user, and when the fifth ball in the center shows and grows bigger than the actual screen.
Has anybody seen this before, not sure what to do, I'm running the latest versions of PinballX, Visual Pinball and UltraDMD.

Posted

Also, can you reply with attached copies of your pinballx.ini and log.txt files right after the error occurs?

Posted

If you bought a pre build cabinet with games, why not asking your supplier ?

Your supplier receives money for front end software and tables that are free to download and you properly still has warrenty on the cab.

I hope that Tom is in a good mood when he reads this, because he really doesn't like suppliers that sell a cabinet with his software.

 

Btw. Did you checked this post ?

https://www.vpforums.org/index.php?showtopic=45797

Posted
7 hours ago, Mike_da_Spike said:

If you bought a pre build cabinet with games, why not asking your supplier ?

Your supplier receives money for front end software and tables that are free to download and you properly still has warrenty on the cab.

I hope that Tom is in a good mood when he reads this, because he really doesn't like suppliers that sell a cabinet with his software.

 

Btw. Did you checked this post ?

https://www.vpforums.org/index.php?showtopic=45797

DBM.png.d3d682f819c3b012f96f37960da05410.png.a7f4c72edbcb78d289c276b40b5517d9.png

Try  PinballX Database manager as an alternative for gamemanger
With special thanks to @scutters

I did not find nor check the post you mention and it seems to be exactly what I'm experiencing.
Testing the suggested workaround now and might upgrade the dmdext software later to see if that helps.
I'm pretty sure the cabinet supplier configured it with relatively old software (know working set) on purpose, but I would rather run more update software and get to know the setup a little.

Thanks everybody for their responses!

Posted (edited)
13 hours ago, scutters said:

Do you know what version of the POTC table you're running and with what rom?

 

 

Want to extendUntitled.png.473bcf113152d0a6ad68f7b357882c1b.pngfunctionality?
    Try
PinballX Database Manager as a replacement for Game Manager to manage your games and game media (thanks to @Mike_da_Spike)
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The cabinet came with 'Pirates of the Caribbean (Stern 2006) EB Mod' file installed and I replaced that with the 'YO HO HO EDITION · V1.3'  by Hanibal2001, no difference. The ROM's I've tested with are potc_600af and potc_600as.

Edited by Draco1962
Removed ROM download site - see forum rules.
Posted
4 hours ago, Tom Speirs said:

I'm okay. major apathy has already kicked in..

To be fair, I think they primarily charge for the hardware and building of the cabinet, it's their hobby and they produce real low amounts. Thanks for the effort that you put in though, it is a little confusing at the beginning with lots of moving parts, but the playing experience is really good, my two sons love it too.

Posted

Attaching copies of both your pinballx.ini and log.txt files right after the error occurs when reporting an issue helps us help you in several ways.

First, we can quickly note your PinballX version and Windows build from the log file, in addition to video card and RAM info. Acquired cabs from another often have an older build. Some issues you may encounter may have been fixed since then and you will be strongly encouraged to upgrade. As a general rule, troubleshooting old versions will not go very far.

Second, the log often contains a log of the loading sequences and errors along the way.

Third, we  also review the pinballx.ini file as many errors presented are the result of an erroneous entry.

Finally, a word of caution - please avoid mentioning of where your sources of ROMS for any reason. This os in the forum rules. Emulation is a grey area. The ROM name is sufficient. 

Thanks!

Posted
16 minutes ago, nroetert said:

To be fair, I think they primarily charge for the hardware and building of the cabinet, it's their hobby and they produce real low amounts. Thanks for the effort that you put in though, it is a little confusing at the beginning with lots of moving parts, but the playing experience is really good, my two sons love it too.

I let it go but understand I am in the same situation as them. Its my hobby, and I make real low amounts too.

Posted
4 hours ago, Tom Speirs said:

I let it go but understand I am in the same situation as them. Its my hobby, and I make real low amounts too.

Yeah that makes sense, maybe you can consider opening a Patreon or something, or other means for people to donate since there seems to be plenty of usage and interest in what you do.

Posted
4 hours ago, Draco1962 said:

Attaching copies of both your pinballx.ini and log.txt files right after the error occurs when reporting an issue helps us help you in several ways.

First, we can quickly note your PinballX version and Windows build from the log file, in addition to video card and RAM info. Acquired cabs from another often have an older build. Some issues you may encounter may have been fixed since then and you will be strongly encouraged to upgrade. As a general rule, troubleshooting old versions will not go very far.

Second, the log often contains a log of the loading sequences and errors along the way.

Third, we  also review the pinballx.ini file as many errors presented are the result of an erroneous entry.

Finally, a word of caution - please avoid mentioning of where your sources of ROMS for any reason. This os in the forum rules. Emulation is a grey area. The ROM name is sufficient. 

Thanks!

Enabling 'Colorize' in VPinMame as suggested in the linked forum post unfortunately didn't solve the issue for me.
Not sure what to try next, have attached the PinballX.ini and log.txt, the last one wasn't taken right after a crash, will try to generate that too.
 

PinballX.ini log.txt

Posted
1 hour ago, nroetert said:

Not sure what you mean, I've only seen POTC crash multiple times, always when playing a particular animation on the DMD, so not even sure if related to PinballX at all.

By outside PinballX he means opening the table manually in the visual pinball editor and launching from there. This would rule out PinballX as a factor.

My guess is it's not a PinballX issue, or a table issue (as you've tried two). So it probably is pinmame / rom related somewhere. Do you get a specific error message?

Not sure how much you know about your setup, are you using 'freezy' for the dmd or the built in pinmame dmd? If you're using freezy the 'use extenal dmd' checkbox will be set  for the rom (where you set the colorise option). You could try unchecking that flag if it's set, updating vpinmame, updating freezy (dmddevice.dll in vpinmame folder, think v1.8 is the latest none beta version) or combinations of those. If using freezy there may be error info in the dmddevice.log file too.

Sorry, can't confirm if i even have the same problem with that table or not, haven't played it enough to notice if i do. 

Posted
16 hours ago, nroetert said:

Yeah that makes sense, maybe you can consider opening a Patreon or something, or other means for people to donate since there seems to be plenty of usage and interest in what you do.

I already do, I just say buy something from the store and people actually get something for the money. No worries anyway. Its only about keeping motivated.

Posted
19 hours ago, Mike_da_Spike said:

Lol, see the 4th post of this thread. 

No worries @Draco1962, we all getting older :P

DBM.png.d3d682f819c3b012f96f37960da05410.png.a7f4c72edbcb78d289c276b40b5517d9.png

Try  PinballX Database manager as an alternative for gamemanger
With special thanks to @scutters

Thanks again guys, really appreciate you taking the time to respond to my noob issues.

Running the table directly in Visual Pinball gave the same result and ended in a crash, so I went back to PinballX.
I've attached some log and configuration files, the DmdDevice log shows the actual issue, also revert to in the post mentioned, unfortunately the workaround didn't work for me.
Both log.txt (PinballX) and DmdDevice.log show an error/restart at 19.18hr, there is also mention of a Real DMD which I haven't configured, could that be an issue?

DmdDevice.ini DmdDevice.log log.txt XDMDlog.txt

Posted
21 hours ago, scutters said:

By outside PinballX he means opening the table manually in the visual pinball editor and launching from there. This would rule out PinballX as a factor.

My guess is it's not a PinballX issue, or a table issue (as you've tried two). So it probably is pinmame / rom related somewhere. Do you get a specific error message?

Not sure how much you know about your setup, are you using 'freezy' for the dmd or the built in pinmame dmd? If you're using freezy the 'use extenal dmd' checkbox will be set  for the rom (where you set the colorise option). You could try unchecking that flag if it's set, updating vpinmame, updating freezy (dmddevice.dll in vpinmame folder, think v1.8 is the latest none beta version) or combinations of those. If using freezy there may be error info in the dmddevice.log file too.

Sorry, can't confirm if i even have the same problem with that table or not, haven't played it enough to notice if i do. 

Want to extendUntitled.png.473bcf113152d0a6ad68f7b357882c1b.pngfunctionality?
    Try
PinballX Database Manager as a replacement for Game Manager to manage your games and game media (thanks to @Mike_da_Spike)
    Use
Plugins to add features like loading videos by  table, media/music player or high score & stats data display functions

I saw the mention of Freezy before and wanted to respond that I use UltraDMD instead, but just realised I downloaded dmdext 1.8.2 from GitHub and the creator is called freeze, so that's what I'm running now. The config file I just posted in another response is the original (from the old version) and I copied the unique setting to the newer configuration file. The error is indeed showing up in the DmdDevice.log which I also posted.

Posted

Ultradmd is only used for non rom tables, where tables needed a "custom" DMD display.

In tbe thread of vp i see 

Quote

'colorize = true' in dmddevice.ini, and having a folder corresponding to your rom in the 'altcolor' folder of your VPinMame install, with a color scheme inside

But dont see it in your dmddevice.ini (is this your file from the vpinmame directory under your visual pinball directory?)

Freezy's dmddevice can be on multiple places as well. A version for ultradmd can be different than the version of vpinmame 

Not sure if you added the color part individually on that rom and if you have a folder in the altcolor directory with the corresponding filenames.

Dont lnow of you updated vpinmame with the latest version and that you have sambuild on top of it

If this still keeps an issue for you, you need to ask the help of the VPX/pinmame guys as you said that VPX is crashing. Check your version of Visual Pinball as well, as I run 10.7 beta for months and all looks fine to me.

(I must say that I didnt play for months as well on the cab :D)

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