[RESOLVED] GameEX Running Like Molasses after Windows Update

[tglopez]

Hi Tom and Team,

I recently updated my computer from Windows 10 (v. 1703) to 1709 (Creators Update) and it's brought GameEx to a crawl. Before the update, all the menus, video snaps, pictures, etc popped up on the screen quickly and seamlessly. Now, the program hangs for 15 seconds or longer between menus and when starting games. I've attached the log and .ini file here for further inspection but hoping you can help.

Thank you.

gameexini.txt

gameexlog.txt

[tthurman]

The fall creators update overwrites your video card drivers with whql drivers.  Grab the latest nvidia drivers, reinstall, reboot and see if it fixes your issues.

 

 

[tglopez]

Installed the latest Nvidia drivers, rebooted, and program is still moving extremely slow from menu item to menu item, screen to screen in a way it wasn't doing so before. I also noticed that when I shut down GameEx, the jukebox music continues playing for a good 15-20 seconds after the program is no longer seen. Something is hanging up this program and I can figure out what. I have a dual video card set up -- but that wasn't an issue with 1703. Any other suggestions?

[Draco1962]

After each suggested change you will want to attach a new copy of your log.txt file.

You may also need to check Event Viewer to see if any logged application errors 

[tglopez]

Thanks, @Draco1962. Here's the log. How do I check the event viewer?

gameexlog.txt

[tthurman]

Something may have gotten wrenched during the creator's update.  Download the GameEx installer and install it over itself and see if that helps.  This is how all of the incremental updates work BTW.

[Draco1962]

7 hours ago, tglopez said:

Thanks, @Draco1962. Here's the log. How do I check the event viewer?

gameexlog.txt

Use your Windows Search and type Event Viewer, click to open and click through the application logs for the time you experienced the issues reported.

[tglopez]

Quote

 

No issues found under the event viewer. 

Good news -- menus are moving more quickly. Bad news -- still very slow when bringing up artwork associated with menu items and - particularly - games under MAME (marquee, etc). Also, as noted in the attached log, exit process is taking a long time. Not sure how to address this. Note that all artwork is on an SSD drive. 

gameexlog.txt

[Draco1962]

What about codecs? Do you have 32-bit LAV codecs installed?

[tglopez]

Just installed them and doesn't seem to be making a difference. I'm wondering if there are other adjustments I might consider.

[tglopez]

Problem fixed! I had to move the MAME executable and graphics files to the same drive where GameEx was installed. Suddenly, everything appears instantaneously and launches quickly. Thanks to everyone for your help.