[RESOLVED] GameEx Crashing on Exit (14.31)

[RedDog]

Today while working on GameEx, I noticed that when I exit, GameEx crashes.

I upgraded from 14.30 to 14.31 today. The issue was not occurring with 14.30. Since no one else has reported a similar issue, I assume it is just my install. Before I reinstall, I wanted to see if anyone else has an insight on a fix.

I tested with my current GameEx config as well as a new config. It crashes on both.

The log file does not appear to show any errors, but I've included it below anyway.

The crash occurs regardless of how the exit is done (via ESC, the EXIT menu option, or the CLOSE button in the top right).

When the crash occurs, Windows7 states "GameEx has stopped working" with the following details:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: gameex.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 55a8466a
Problem Signature 04: System
Problem Signature 05: 2.0.0.0
Problem Signature 06: 53a12529
Problem Signature 07: 3adf
Problem Signature 08: 288
Problem Signature 09: System.ComponentModel.Win32
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Attached are my GameEx.ini and log.txt.

Thanks!

GameEx.ini

log.txt

[Draco1962]

Just checking to make sure you are not running the Raptr enhancements as part of your Radeon Catalyst software. As you are probably aware there is an an issue with that and GameEx.

[RedDog]

I was not aware of that.

And it appears that my Catalyst Control Center is not working. I will resolve that and then see where things are at.

However, I do not recall installing the Gaming Evolved Client by Raptr.

[RedDog]

OK, I got my Catalyst squared away...including doing the install without the Gaming Evolved option.

Sadly, the crash is still occurring.

[tthurman]

A long shot for sure considering your troubleshooting ability, but ya never know!

[RedDog]

A long shot for sure considering your troubleshooting ability, but ya never know!

The fix for the long shot was kind of odd, but computers will be computers some times don't ya know.

Originally, I had only had "run as administrator" checked. I made several adjustments to the compatibility parameters of the GameEx shortcut and the GameEx executable, but there was no change on the crashing. I also tested GameEx_lite and it is crashing as well.

Thanks for the suggestion though. If there are any others, please toss them my way. If all else fails, I will reinstall.

[Draco1962]

Have you downloaded the installer and run it from the PC?

[alondero]

I'm also seeing this issue, only since upgrading to 14.31 too. As a result HideOS isn't getting around to restoring my Desktop background either which is a minor inconvenience.

I've also not got Raptr installed. Happy to attach my ini and log too if it would help.

[Tom Speirs]

Can you please try disabling the new new GameEx Online background option.

[alondero]

Can you please try disabling the new new GameEx Online background option.

That fixed the crash but still leaves me with a black Desktop background on exit... strange

[Tom Speirs]

The black desktop is probably left over from when it crashed. That can happen.

If you want to reenable the feature, a manual install may also fix the issue. I suspect auto update did not run correctly.

[RedDog]

Can you please try disabling the new new GameEx Online background option.

My config did not have the GameEx Online option enabled. I did try enabling and disabling, but the crash on exit continues.

I guess I will reinstall 14.32 fresh to see if that takes care of it.

UPDATE: A fresh install fixed the crashing issue. THANKS ALL!!!