[RESOLVED]Gameex crashing on game exit

[Scoot Magee]

Hey, not sure whats going on. I haven't changed any settings or anything recently but when I try to exit a game Gameex crashes to a black screen. I end up having to reboot my PC because I lose my desktop icons after I shut down game ex from the task manager.

I normally exit games with a specific button combination that I have set up on my arcade cabinet. Not sure if that has anything to do with it but I figured the more info the better. Also this didn't happen last time I played maybe about a week ago but I updated Gameex when prompted to today so I'm not sure if that could be the issue.

Here is the log from when it happens.

GameEx Support File Data

23:58:35.4 3/21/2015: Fonts Created Succesfully
23:58:35.9 3/21/2015: 8MB Video Memory Used
23:58:36.0 3/21/2015: Attempting to load game list
23:58:36.5 3/21/2015: MAME CMD options: -nowindow -joy -skip_gameinfo
23:58:36.6 3/21/2015: Initialising DirectInput for Gamepad support
23:58:36.7 3/21/2015: Using Device Controller (QanBa Joystick Plus)
23:58:36.8 3/21/2015: Loading Start Page
23:58:36.9 3/21/2015: Initializing MCE Remote
23:58:36.9 3/21/2015: Playing intro sound file
23:58:37.0 3/21/2015: Initialization OK! Starting GameEx!
23:58:37.0 3/21/2015: Testing Main Loop Once: Processing Frame
23:58:37.3 3/21/2015: Testing Main Loop Once: Main Loop ran successfully
23:58:40.9 3/21/2015: Validating: Emulator_2: Snap Path: C:\Assets\Nintendo NES\Snaps
23:58:40.9 3/21/2015: Validating: Emulator_2: Video Snap Path: C:\Assets\Nintendo NES\Video_MP4_HI_QUAL
23:58:40.9 3/21/2015: Validating: Emulator_2: Control Panel Path: C:\Assets\Nintendo NES\Controls
23:58:40.9 3/21/2015: Validating: Emulator_2: Database: [Console] Nintendo NES
23:58:40.9 3/21/2015: Validating: Emulator_2: Title Snap Path: C:\Assets\Nintendo NES\Titles
23:58:40.9 3/21/2015: Validating: Emulator_2: Box Art Path: C:\Assets\Nintendo NES\Boxes
23:58:40.9 3/21/2015: Validating: Emulator_2: Cart Art Path: C:\Assets\Nintendo NES\Cartridges
23:58:41.0 3/21/2015: Validating: Emulator_2: Manual Path: C:\Assets\Nintendo NES\Manuals
23:58:41.0 3/21/2015: Validating: Emulator_3: Snap Path: C:\Assets\Nintendo SNES\Snaps
23:58:41.0 3/21/2015: Validating: Emulator_3: Video Snap Path: C:\Assets\Nintendo SNES\Video_MP4
23:58:41.0 3/21/2015: Validating: Emulator_3: Control Panel Path: C:\Assets\Nintendo SNES\Controls
23:58:41.0 3/21/2015: Validating: Emulator_3: Database: [Console] Nintendo SNES
23:58:41.0 3/21/2015: Validating: Emulator_3: Title Snap Path: C:\Assets\Nintendo SNES\Titles
23:58:41.0 3/21/2015: Validating: Emulator_3: Box Art Path: C:\Assets\Nintendo SNES\Boxes
23:58:41.0 3/21/2015: Validating: Emulator_3: Cart Art Path: C:\Assets\Nintendo SNES\Cartridges
23:58:41.0 3/21/2015: Validating: Emulator_3: Manual Path: C:\Assets\Nintendo SNES\Manuals
23:58:41.0 3/21/2015: Validating: Emulator_4: Snap Path: C:\Assets\Sega Genesis\Snaps
23:58:41.0 3/21/2015: Validating: Emulator_4: Video Snap Path: C:\Assets\Sega Genesis\Video_MP4
23:58:41.0 3/21/2015: Validating: Emulator_4: Control Panel Path: C:\Assets\Sega Genesis\Controls
23:58:41.0 3/21/2015: Validating: Emulator_4: Database: [Console] Sega Genesis
23:58:41.0 3/21/2015: Validating: Emulator_4: Title Snap Path: C:\Assets\Sega Genesis\Titles
23:58:41.0 3/21/2015: Validating: Emulator_4: Box Art Path: C:\Assets\Sega Genesis\Boxes
23:58:41.0 3/21/2015: Validating: Emulator_4: Cart Art Path: C:\Assets\Sega Genesis\Cartridges
23:58:41.0 3/21/2015: Validating: Emulator_4: Manual Path: C:\Assets\Sega Genesis\Manuals
23:58:41.0 3/21/2015: Validating: Emulator_9: Snap Path: C:\Users\Michael A\Desktop\SORRv5
23:58:41.0 3/21/2015: Validating: Emulator_9: Video Snap Path: C:\Users\Michael A\Desktop\SORRv5
23:58:41.3 3/21/2015: Restoring Emulator from Cache: 2
23:58:41.4 3/21/2015: Restoring Emulator Database From Cache: 2
23:58:41.6 3/21/2015: Restoring Emulator from Cache: 3
23:58:41.8 3/21/2015: Restoring Emulator Database From Cache: 3
23:58:42.0 3/21/2015: Restoring Emulator from Cache: 4
23:58:42.1 3/21/2015: Restoring Emulator Database From Cache: 4
23:58:42.2 3/21/2015: Restoring Emulator from Cache: 9
23:58:51.1 3/21/2015: Restoring Cached ICONS from File
23:59:33.6 3/21/2015: Setting Up RawInput Hook
23:59:33.6 3/21/2015: Launching RawInputHook.exe
23:59:37.4 3/21/2015: Running: cmd.exe /c C: C:\Emulators\MAME\mame.exe raidenua -rompath C:\Emulators\MAME\roms;C:\Emulators\MAME\roms -nowindow -joy -skip_gameinfo -bezel -artpath artworkgameex
23:59:37.9 3/21/2015: Shutting down display
00:00:43.7 3/22/2015: Exiting game
00:00:43.7 3/22/2015: Closing MAME window
00:00:43.7 3/22/2015: Waiting for MAME to exit
00:00:43.9 3/22/2015: MAME has exited
00:00:44.3 3/22/2015: Shutting down RawInput Hook
00:00:44.3 3/22/2015: Writing MAME stats
00:00:44.4 3/22/2015: Restoring Bezel
00:00:44.4 3/22/2015: Plugin: Game Exit
00:00:44.4 3/22/2015: Plugin: Process Commands
00:00:44.5 3/22/2015: Restoring Window
00:00:44.5 3/22/2015: Reinitializing Graphics System

[Draco1962]

This does not appear to be a complete log.txt file. Can you provide both the gameex.ini and log.txt (Click here for additional information on how to find these files and others that may be required). Please follow the instructions within the link for posting both. Thanks!

[Scoot Magee]

Hey, sorry about that. Hopefully this is log is correct correct. I gopt it from the LOG folder within the Gameex folder. I also just want to add that it doesn't seem to be crashing with an error or anything. It just hangs on a black screen when exiting a game. It looks as though its doing what it normally doeswhen I exit a game but then it just hangs and the black transition screen. In order to do anything I have to open the task manager and close gameex. After I do that my desktop gets all whacked out and all my icons are gone until I restart my computer.

Edit working on grabbing the ini now sorry.

log.txt

[Scoot Magee]

Here is what I beleive is the ini file. I got it from Gameex/Config.

gameex.txt

[nullPointer]

In this case, I'm wondering if the auto update function encountered a glitch or something went awry with the installation itself. I'd recommend re-downloading the installer and running an in-place update to see if that addresses the issue. If it helps to set your mind at ease; this will not affect your settings in any way.

[Scoot Magee]

Thanks for the reply. That still didn't do it for me. I'd also like to note that I did recently update my video card drivers (Radeon hd 6670) to the most recent version. Could that maybe have something to do with it?

[Draco1962]

Wouldn't hurt to reinstall the drivers if you think that might have triggered the issue.

[DazzleHP]

Wouldn't hurt to reinstall the drivers if you think that might have triggered the issue.

Or even try rolling back to your previous version. It's not unusual for GPU driver updates to cause problems across your system! There have been many "bad" updates in the past - from both AMD and nVidia At least if you try you can rule it out

[tthurman]

I've found that GPU drivers pulled down from windows update for AMD cards to be particularly problematic. If that's where you got them, there's a good chance that's your problem. It's rare that I've had trouble with official AMD releases though. I know people that would curse me for that statement!

What's specific buttons do you use to exit? Anyway that is possibly conflicting with something else you recently installed?

Is this when exiting a MAME game, console emulator, Daphne, or just exiting anything in general? If it's crashing only when exiting MAME, does it behave the same way in GameEX Lite?

Just some ideas, and it couldn't hurt to run system file checker.

from an elevated command prompt: sfc/scannow

Have you recently installed new codecs?

Edited March 24, 2015 by tthurman

[Scoot Magee]

The only thing I can think of that I changed was that I updated my video drivers for my Radeon card from the official AMD site. I tried reinstalling them but that didn't work. I'm not sure the exact driver version I had before these.

As for exiting games. It's when I exit anything regardless of what it is. I tried using a the specific button combo of coin + start that I have set and I tried the Esc key. Same thing happens regardless. Gameex lite is the free version right? I haven't used that one in a very long time. I can try it though.

[Scoot Magee]

Just want to add that I ran that test in command prompt as well and it didn't find anything.

[tthurman]

You can use GameEx for free for as long as you wish, at the expense of the nag screens. GameEx Lite is just a version of GameEx that runs MAME only, based upon past experience. Using it though eliminates some other varibles from the mix, and so it can be useful not only as a feature, but in some troubleshooting instances too.

I'm out of ideas, but hopefully somebody will chime in with a solution.

[Scoot Magee]

It's been consistently giving me a windows error now. It's just a basic error message saying the program has stopped working and windows is looking for solutions. Lol I'm totally out of ideas here.

I have a dual monitor setup with my cabinet. I just realized that I switched my 2nd monitor over from hdmi to VGA. I've been trying with both monitors on and with only one active with the same results. I'm going to give it a shot with the VGA unplugged and see what happens.

[Scoot Magee]

Ok so the 2nd monitor didn't matter but I found something interesting, at least I think I did lol. I decided to try going to more games and programs and then configuration. It went to the config screen as usual and when I finished going through the config the same crash happened when trying to go back into Gameex. So I then tried simply starting Gameex and then I alt tabbed it to go back to windows. When I tried to bring Gameex back up the same crash happened again. So something is specifically happening at the point in time and I have no idea whats causing it.

I attached a log from when I tried to go from config back to gameex and from when I alt tabbed.

gameex log.txt

log.txt

[Scoot Magee]

Hey guys I think I got it working! It hasn't crashed at all after a few tries. I decided to right click my Gameex shortcut, went to properties and for some reason I seen that it was in Windows XP compatibility mode. I switched it to Windows 7 and it stopped happening. It's really strange because I never actually changed it. I knew it was going to be something stupid lol.

I appreciate the help guys. Hopefully this will help out others if they run into this issue.

[Draco1962]

Thanks for sharing your solution!