NeoWave346 Posted August 9 Posted August 9 Erm I'm I think I'm being dumb.i want to get backglass images for the game and maybe some videos.i tried downloading a single PNG file and the website just keeps asking me to donate again even though I bought the lifetime membership.can anyone help?
Draco1962 Posted August 9 Posted August 9 I split this to the PinballX General subforum as your issue has nothing to do with the original thread for Zaccaria media.
NeoWave346 Posted August 11 Author Posted August 11 I figured it out.i was in fact being dumb.yesterday I tried using cx file explorer to get access through ftp,but strangely enough today I've not been able to connect to it at all.im using ftp.gameex.com port 21my email address and password same as yesterday but cant connect to the server today.its very strange. Just added a snapshot for my issue.ps-im a lifetime member also.
Mike_da_Spike Posted August 11 Posted August 11 @Tom Speirs. Can you look at this? I tried cx file explorer and can connect on ftp and ftps succesfully.
Draco1962 Posted August 11 Posted August 11 I have been in and out of it the last few days using Filezilla with no issues whatsoever. @NeoWave346Have you tried using a different FTP client or uninstalling/reinstalling CX File Explorer?
NeoWave346 Posted August 11 Author Posted August 11 I'll give it a try and report back,ive never used an ftp before so dont really know what im doing but ill give it a try and let you know.thanks for the help and suggestions.
Mike_da_Spike Posted August 11 Posted August 11 Why do you want to use ftp anyway ? Do you use Gamemanager or Databasemanager for downloading your PinballX media?
NeoWave346 Posted August 11 Author Posted August 11 Im not a pc user but i do have a pinball table that i get backglass and other things for and this site seemed to have a lot,but no matter what app i use the ftp client keeps refusing me the ability to log in.is something wrong with my account ? I didnt do anything since yesterday but now im not allowed access to download files.as of now it was not worth the 45 i paid for access.
NeoWave346 Posted August 11 Author Posted August 11 Just tried reinstalling cx file explorer and tried2 other ftp apps.cannot log in now at all.have no idea why or how to make it work,logged in first time yesterday no problem.i put the same details in today and will not in at all with anything ive tried.how do I even contact game ex to fix this issue?
Tom Speirs Posted August 11 Posted August 11 Im not aware of those apps but its working for me right now. the most common issue is people dont use there email address to login.
Draco1962 Posted August 11 Posted August 11 The issue is not with the FTP site. I would suggest using Filezilla. You may need to ensure that you are not running afoul of your own anti-malware or something else. You previously mentioned being presented with a paywall - that dies not happen with our sites! Be sure you are following the settings noted here: https://forums.gameex.com/forums/ftp/ Server: ftp.gameex.com Port: 21 (Default). User: Your email address used for these forums (same for GameEx Online). Password: Your password used here for these forums Below is how I have GameEx FTP setup to access GameEx and PinballX media within Filezilla: Barring ANY issues with incorrect credentials or other interference, these settings work without fail.
NeoWave346 Posted August 12 Author Posted August 12 As far as im aware i am using my email not username and all my details are correct.i dont own a pc.my android tablet was working just fine the first 24hours then anytime after that im not being allowed to log in through file app app ive tried,i keep being told i cant log in. The same details are absolutely fine on the website but not through the ftp server......i just try the same details this morning and suddenly working again.im so sorry i feel like ive wasted everybodys time.thanks so much for all your help with this.
Tom Speirs Posted August 12 Posted August 12 Your account keeps getting temporarily banned because of accessing from multiple ip addresses. I keep unbanning it.
Draco1962 Posted August 12 Posted August 12 That detail about the Android tablet would have been a great lead into to the issue for those of us that could not read between the lines of "I'm not a PC user" posted previously! 😎 It is very possible that your device WiFi is acting a bit dodgy. Knowing the make & model and "googling" for issues with WiFi for it may turn up some clues. Some questions and suggestions should Tom's fix not work - use at your own risk: Ensure that you are close to your WiFi source (modem/router). When was the last time that you power cycled (e.g. turned off - turned on) the device? If you haven't recently, please do so now. After power-cycling, does the issue persist or does it return? If it persists or returns, you may have to power cycle your WiFi modem/router ***After power-cycling your WiFi modem/router, does the issue persist or does it return? CAUTION as this will impact all devices in the dwelling and reset connectivity. If you are uncertain, do not proceed Again, good luck!🍀
Draco1962 Posted August 18 Posted August 18 @NeoWave346any luck? Were you able to get the issue resolved? What worked for you?
Draco1962 Posted August 29 Posted August 29 Locking this topic as resolved due to answers given and no further response since last query.
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