Pinball X - Future Pinball Backglass images not showing

[rablack97]

Hello All,

New to the Vpin hobby, and am having an issue where my backglass stills refuse to show up at table selection.

I have a 3 screen setup and the backglass shows up during gameplay. I have the table names identical to the media files and everything else shows except the backglass.

Am i missing something.

 

 

[tthurman]

Hello rablack97, welcome to the PinballX forums.

You need to provide some detail so everyone can see what you've got going on in order to attempt to help you resolve your issue.  See the link in my sig if you need help locating these!

[TerryRed]

Does it show ANYTHING at all on the backglass? Like a pinball x logo picture or anything. By default, if there is nothing else to show, you should at least see something there when in Pinball X.
 
Check your monitor layout and the ID numbers for your screens. Sometimes things get mixed up between windows and other programs. I have my playfield as 1, backglass as 2, dmd as 3.

Also, make sure the pictures are in PNG format. JPG pics don't show up at all for me.
 
Have your Pinball X config file attached, and also I think a log file. (Draco, knows the ones you need) It helps so that myself and others can see what may be going on. Glad to see you here BTW!

[rablack97]

Spoiler

[Display]
Monitor=0
rotate=90
Windowed=False
WindowWidth=480
WindowHeight=720
WindowX=0
WindowY=65
PlayFieldBrightness=230
WheelTextColor=ffffffff
WheelTextOutlineColor=ff000000
InfoTextColor=ffffffff
InfoTextOutlineColor=ff000000
FilterTextColor=ffffffff
FilterTextOutlineColor=ff000000
MenuColor=ffffa500
[BackGlass]
monitor=2
x=0
y=0
width=1920
height=1080
AutoPositionB2S=True
UseB2S=FALSE
[DMD]
Enabled=True
monitor=1
x=300
y=300
width=900
height=300
AutoPositionPinMAME=True
HidePinMAME=True
[FileSystem]
EnableFileMatching=True
[Interface]
DesktopModeEnabled=False
EnableAdditionalDetail=True
ShowSystem=True
ShowRatings=True
WheelOverlay=1
[Audio]
StreamVolume=90
SampleVolume=90
PlaySoundInVideos=True
[Startup]
playsound=True
playvideo=False
StartWithWindows=No
[KeyCodes]
quit=27
left=37
right=39
select=13
rotate=82
pageleft=33
pageright=34
exitemulator=27
ingame=80
screenshot=83
screenshotbackglass=66
instructions=73
volumedown=109
volumeup=107
credit=53
plunger=164
[JoyCodes]
quit=10
left=0
right=1
select=2
rotate=3
pageleft=4
pageright=5
exitemulator=6
ingame=13
instructions=14
[Text]
Line1=Free Play
Line2=Press Start
Featuring=Featuring
Tables=Tables
PlayGame=Play Game
Instructions=Instructions
Information=Information
Flyer=Flyer
Gameplay=Gameplay
Tutorial=Tutorial
ExitGame=Exit Game
ReturnToGame=Return to Game
Return=Return
Exit=Exit
Shutdown=Shutdown
[FuturePinball]
Enabled=True
WorkingPath=C:\Games\Future Pinball\BAM
TablePath=C:\Games\Future Pinball\New folder (2)\Tables
Executable=FPLoader.exe
Parameters=/open "[TABLEPATH]\[TABLEFILE]" /play /exit /arcaderender/STAYINRAM
LaunchBeforeEnabled=True
LaunchBeforeWorkingPath=C:\Games\Future Pinball
LaunchBeforeExecutable=FutureDMD.exe
LaunchBeforeHideWindow=True
LaunchBeforeWaitForExit=False
LaunchAfterEnabled=False
LaunchAfterWorkingPath=
LaunchAfterExecutable=notepad.exe
LaunchAfterHideWindow=False
LaunchAfterWaitForExit=True
MouseClickFocus=True
FPRAMPath=C:\Games\Future Pinball\fpRAM
LaunchBeforeParameters=table="[TABLEFILE]" close=1
[VisualPinball]
Enabled=False
WorkingPath=C:\Visual Pinball
TablePath=C:\Visual Pinball\Tables
Executable=VPinball992.exe
Parameters=/play -"[TABLEPATH]\[TABLEFILE]"
LaunchBeforeEnabled=false
LaunchBeforeWorkingPath=
LaunchBeforeExecutable=notepad.exe
LaunchBeforeHideWindow=False
LaunchBeforeWaitForExit=True
LaunchAfterEnabled=False
LaunchAfterWorkingPath=
LaunchAfterExecutable=notepad.exe
LaunchAfterHideWindow=False
LaunchAfterWaitForExit=True
AutoConfigure=True
NVRAMPath=C:\Visual Pinball\VPinMAME\nvram
[ExitScreen]
Enabled=True
EnableExit=True
EnableShutdown=True
[StartupProgram]
Enabled=false
WorkingPath=
Executable=notepad.exe
Paramaters=
HideWindow=true
WaitForExit=false
[ExitProgram]
Enabled=false
WorkingPath=
Executable=notepad.exe
Paramaters=
HideWindow=False
WaitForExit=
[AttractMode]
Enabled=True
Timer=1
ShowFor=15
MuteAudio=False
[System_1]
Name=MAME
Enabled=False
WorkingPath=C:\- EMULATORS -\- MAME -
TablePath=C:\
Executable=mamep64.exe
Parameters=[TABLEFILE]
SystemType=2
[AutoExit]
Enabled=False
Minutes=10
[Login]
Enabled=True
UseLiteMedia=True
[PinballFX2]
Enabled=False
WorkingPath=C:\Program Files (x86)\Steam
Executable=steam.exe
Parameters=-applaunch 226980 [TABLEFILE]
Process=Pinball FX2.exe
Rotate=False
WaitFor=20
[Internal]
lastwheelcachematchsize=-1123
lastselected=TRON Legacy ULTRATRON Legacy ULTRAFuturePinball
filter_year=
filter_company=
filter_custom=
filtername=Tables
lastwheelcachematchsize2=47748
[PinballArcade]
WorkingPath=C:\Program Files (x86)\Steam
Executable=steam.exe
Parameters=-applaunch 238260
Process=PinballArcade.exe
WaitForSelect=50
[GameListManager]
onlinemode=true
[RealDMD]
EnableColor=True
Color=ffff1414
[SetupWizard]
EmuPath1=C:\Emulators
AssetPath1=C:\Assets
RomPath1=C:\Roms
DefaultPathPrompt=True
DownloadDatabasePrompt=True
DownloadEmulatorPrompt=True
WizardMode=2
CustomArray=Display Settings|Future Pinball
SearchArray=
SavePosition=False
SectionIndex=21
SearchText=
EmulatorIndex=0
EmulatorGroupIndex=0
DaphneIndex=0
HTMLAppsIndex=0
ExternalAppsIndex=0
RadioStationsIndex=0
NewsFeedsIndex=0
MappedDrivesIndex=0
SystemIndex=0
ShowPanel=False
FontSize=1
WindowState=0
WindowSize=832,590
WindowLocation=635,280
[System_3]
Enabled=True
WorkingPath=C:\Visual Pinball
TablePath=C:\Visual Pinball\Tables
Executable=VPinballx.exe
NAME=Visual Pinball X
SystemType=1
Parameters=/play -"[TABLEPATH]\[TABLEFILE]"

Spoiler

20:43:48.1  6/23/2016:  PinballX - Version 2.19
20:43:48.1  6/23/2016:  Windows 10 Pro 64-bit (7.9GB)
20:43:48.1  6/23/2016:  Loading Settings
20:43:48.1  6/23/2016:  Initialize Component
20:43:48.1  6/23/2016:  Initialize Display
20:43:49.2  6/23/2016:  Loading PlugIns
20:43:49.4  6/23/2016:  Created DirectX BackGlass Window
20:43:49.4  6/23/2016:  Created DirectX DMD Window
20:43:49.5  6/23/2016:  Hiding Cursor
20:43:49.6  6/23/2016:  Hiding Taskbar
20:43:49.6  6/23/2016:  CPU:  Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz
20:43:49.6  6/23/2016:  GPU 1: NVIDIA GeForce GTX 960
20:43:49.6  6/23/2016:  Displays: 3
20:43:49.6  6/23/2016:  Load Game List
20:43:49.7  6/23/2016:  Loading Database: Future Pinball
20:43:49.7  6/23/2016:  Finding and matching artwork and videos
20:43:49.8  6/23/2016:  Loading Game Statistics and Scores
20:43:50.6  6/23/2016:  Loading Surfaces
20:43:50.8  6/23/2016:  Finished Loading Surfaces
20:43:50.8  6/23/2016:  Initialize Audio
20:43:51.0  6/23/2016:  Set Keyboard Controls
20:43:51.0  6/23/2016:  Initialize Joystick
20:43:51.0  6/23/2016:  Auto configure Visual Pinball
20:43:51.0  6/23/2016:  No Joysticks Attached
20:43:51.0  6/23/2016:  Started
20:43:58.0  6/23/2016:  Exiting
20:43:58.2  6/23/2016:  Showing Taskbar
20:43:58.3  6/23/2016:  Unhiding Mouse Cursor
20:43:58.3  6/23/2016:  Disposing Plugins
20:43:58.3  6/23/2016:  Saving Settings
20:43:58.3  6/23/2016:  Bye
 

 

Sorry fellas, here is the log and the ini contents, im learning.

No nothing is showing, not even the overlay for a missing backglass. 

[TerryRed]

I noticed that you have your playfield screen as rotated=90. I have mine set to rotate=270.

How are your screens orientated? I have the bottom of my playfield TV screen facing to the left (and this is how most people do as well). I have NO rotation settings for the playfield screen in windows display settings.  This is how you want to be setup as this is the most common layout for FP and VP.

I also noticed that you have your backglass as monitor 2 and your dmd as monitor 1 (in Pinball X) . You may want to have your backglass as monitor 1 (in pinball x) and dmd as monitor 2 (in Pinball X). (This is how I have mine)

 

So, try setting up your playfield as I said above:

-then re-connect (on your video card connectors) / arrange you screens so that your backglass is screen 2 in windows (1 in pinball x), and your dmd is screen 3 in windows (2 in pinball x)

-make sure your screens in windows are positioned correctly. This is how I have mine for FP and VP. Its important to have your playfield (1) to the left and the backglass (2) to the right. The DMD screen (3) is positioned this way only for me because of the specific layout I use for FP. Everyone else has their dmd screen to the right of the backglass screen. 

-then make sure FP is using the correct screen for your backglass now that you have changed it around.

-confirm Pinball X has your screens correct now.

The screen order ID and layout does make a difference. Be sure they are not getting changed at any point. I had a glitch in the windows registry where it kept re-arranging my display ID's and the software was getting confused. Once I deleted those settings in the registry, and re-connected my screens in proper order, all was good again.

[rablack97]

Spoiler

 

Thanks Terry, what display is the main playfield set to?

[TerryRed]

Always 1 (in windows). then Pinball X will see that automatically as the playfield screen (0 in pinball X). Make sure that your playfield is your PRIMARY screen as well.

 

[rablack97]

I think this is my problem, where did you do this?

 

The screen order ID and layout does make a difference. Be sure they are not getting changed at any point. I had a glitch in the windows registry where it kept re-arranging my display ID's and the software was getting confused. Once I deleted those settings in the registry, and re-connected my screens in proper order, all was good again.

[TerryRed]

Just to clarify...the physical bottom of the TV is on your left when looking at it while playing.

That same screen (1 in windows, 0 in pinball x) is the screen on the left with NO rotation settings in windows, but has rotation set to=270 in pinball x.

[TerryRed]

Yah, windows was messing with my monitor IDs. It has to do with monitor discovery getting messed up. 

Unplug your other 2 screens, and just leave the playfield plugged in. Then follow the directions on this page

http://support.displaylink.com/knowledgebase/articles/736116-windows-display-properties-identify-numbers-are

After that, you should plug-in your other screens in order, then all should be good.   I have my TV going to my DVI connector, my backglass going to my HDMI, and my DMD screen going to a display port. This kept my screen orders correct after doing the fix above.

This was a really frustrating problem to fix.

[rablack97]

ok did all of the above and still no backglass still in Pinball X, im on windows 10.  I wonder if thats the problem?

[TerryRed]

I'm also running Windows 10 for everything, no issues with Pinball X.

Confirm that your screen ids are correct in windows (pf=1,bg=2,dmd=3) and that Pinball X is configuring them correctly (pf=0,bg=1,dmd=2).

Make sure your backglass resolution is correct and the same in PBX and windows.

Make sure that Pinball X is set to rotate=270

 

Try just plugging in only your playfield and backglass screens and see if you get any change.

[rablack97]

Its not a screen problem, its a table match problem, i switched the screens and the playfield shows up on display 2 and the display 1 is a black screen.

 

I'm just gonna do a fresh install tomorrow with all of your notes and see if that fixes the problem.

[rablack97]

ok fresh Pinball X install, backglass screens still not showing.

For backbglasses not matched with a table I am getting the default backglass overlay.

[TerryRed]

OK, good.  You now have the default backglass pic showing in Pinball X, so we know Pinball X is working with your backglass screen.

Are there ANY backglass images showing at all?

Do you have your backglass images in your "Media / Future Pinball / Backglass Images" folder?

Are they in PNG format?

Do the backglass image filenames match the Future Pinball TABLE filenames exactly?

Do you have playfield and wheel images showing up? If so, then name your backglass images EXACTLY the same as them.

 

 

[rablack97]

23 minutes ago, TerryRed said:

OK, good.  You now have the default backglass pic showing in Pinball X, so we know Pinball X is working with your backglass screen.

1. Are there ANY backglass images showing at all?

2. Do you have your backglass images in your "Media / Future Pinball / Backglass Images" folder?

3. Are they in PNG format?

4. Do the backglass image filenames match the Future Pinball TABLE filenames exactly?

5. Do you have playfield and wheel images showing up? If so, then name your backglass images EXACTLY the same as them.

 

 

1. Nope

2. Yes

3. Yes, downloaded from the Pinball X FTP

4. Yes

5. Yes, playfield and wheel images show up perfectly.

I don't know if they are just being hidden behind something that's creating that black screen.

I've even switched it so the BG shows on the main playfield and it shows all black there too.

 

[TerryRed]

Wow... I really am at a loss at this point. I don't know what else could be the issue.

 

Try disabling "File Matching" in Pinball X "General settings". Don't know if this will help, but I have mine disabled and I noticed you had it enabled in your above post.

 

After that, I don't know what else to say....try getting some video clips for your backglass and see if you have the same issue. (make sure you have the LAV codecs installed)

[rablack97]

really odd, it's working now, but the hard way.

I will not pick up the backglass unless i use the import by online function.  For some reason, it won't pick it up by same table name, i have to physically assign the backglass to a file or use the import function.  

[TerryRed]

That IS weird... I've never used the import function. I honestly keep forgetting there is such a function!

Hopefully this is a known bug?

Anyone?