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[ATTN TOM] v18.84 Unhandled Exception has occured in your application


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Posted

I recently installed the latest version of GameEX Arcade and have started getting this error.  It causes the screen to freeze and I am not able to access anything.  I had a similar issue a few years ago and it was a DirectX issue. (resolved by a reinstall of DirectX)  I think this may be similar. 

Program starts fine, operates fine.  At a random time 2-10 minutes it throws this error and locks up.  Only windows key seems to work when this happens, mouse pointer is missing. 

Any suggestions would be appreciated. 

If you need any log or other files please let me know.

 

Thank you 

 

John  

20241101_124118.jpg

Posted

Yes please attach copies of your gameex.ini and log.txt files when reporting an issue. Thanks!

Posted

Thank you for the files. Do you recall what version last worked well for you before you updated to 18.84 (latest)?

Also, what is your GPU and has it been updated to the latest driver?

  • Draco1962 changed the title to [ATTN TOM] v18.84 Unhandled Exception has occured in your application
Posted

I do not recall my last version, it was last updated probably a year ago.  

My GPU is an NVIDIA GeForce RTX 3060 and it was not on the most current (October 22nd) driver, I updated it this morning.

I will restart and test again, I will need details on how to disable gameextender and plugins please. 

 

Thank you 

Posted
1 hour ago, Apothecon said:

I do not recall my last version, it was last updated probably a year ago.  

My GPU is an NVIDIA GeForce RTX 3060 and it was not on the most current (October 22nd) driver, I updated it this morning.

I will restart and test again, I will need details on how to disable gameextender and plugins please. 

 

Thank you 

There shouldn't be a need to disable Gameextender and plugins at this time.

I have flagged this thread to @Tom Speirsattention as this may be related to some recent changes made with the latest releases.

Posted
5 hours ago, Tom Speirs said:

Hey Draco, i suggested that to try and troubleshoot the issue?

I noticed they were using GameExtender which is more of an advanced setup normally, no?

Sorry about that - I totally scrolled past your response hence mine to wait to hear whether or not it was needed! 🤦‍♂️

Instructions - Start with GameExtender disablement. Report back with updated gameex.ini and log.txt files if issue appears resolved or not.

Disable GameExtender via Setup Wizard - Select No

image.png

 

Next, disable Plugins via Setup Wizard - Untick the selection box next to the plugin(s) to be disabled:

image.png

Report back with updated gameex.ini and log.txt files if issue resolves. You can also reenable one plugin at a time to see if the issue returns to a specific plugin or combination of plugins.

Posted

GameEx.inilog.txt

My game extender (enable) settings were set to no already and there was nothing in the plugins area.

I have included the recent log.

In testing I have thought of something.  The crash happens in "attract" mode, when the software is displaying random games and gameplay.  The image on the screen is not the same when it happens, so I don't think its because of a "bad" ROM file, which was my initial thought.  This may be nothing, but just thought I would share. 

Posted
7 hours ago, Tom Speirs said:

It looks okay this time round, this is what I was referring to in the log:

Launching GameExtender.exe (GameExtender Viewer)

 

Per the gameex.ini file, DisplayOnSecondary=True. Should this read False?

 

[gameextenderviewer]

Server=127.0.0.1

PORT=8383

DisplayOnSecondary=True

 

Posted

To cut a long story short I am assuming the setting start gameextender viewer with gameex is unintentional and it is gameextender viewer or some other .net app causing the exception.

See here:

 

image.png

Posted

I have had only 1 instance of the crash in the last 3 days after the latest change.  It is definitely improved. I am not sure, I will test more to confirm, but I think it hasn't crashed when I run the program as administrator.  I will continue and report back.  

GameEx.ini log.txt

Posted

Error is still occurring, I have captured the "pop up" error text and will post it here along with the log.  It has improved greatly it was occuring several times per day, now only occurs every 36-48 hours. 

Error from popup

 

See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
SharpDX.SharpDXException: HRESULT: [0x8876086C], Module: [Unknown], ApiCode: [Unknown/Unknown], Message: Unknown
   at SharpDX.Result.CheckError()
   at SharpDX.Direct3D9.Direct3D.a(Int32 A_0, DeviceType A_1, IntPtr A_2, CreateFlags A_3, PresentParameters[] A_4, Device A_5)
   at SharpDX.Direct3D9.Device..ctor(Direct3D direct3D, Int32 adapter, DeviceType deviceType, IntPtr hFocusWindow, CreateFlags behaviorFlags, PresentParameters[] presentationParametersRef)
   at Direct2d.Device.NewDevice(Form FormHandle, Int32 Width, Int32 Height, Boolean Windowed, Boolean VSync, Boolean Display16Bit, Int32 DisplayNbr, Int32 RefreshRate, Direct3D _Direct3d, IntPtr ExistingDevice)
   at Direct2d.Device.NewDevice(Form FormHandle, Int32 Width, Int32 Height, Boolean Windowed, Boolean VSync, Boolean Display16Bit, Int32 DisplayNbr, Int32 RefreshRate, Direct3D _Direct3d)
   at Direct2d.Device.NewDevice(Form FormHandle, Int32 Width, Int32 Height, Boolean Windowed, Boolean VSync, Boolean Display16Bit, Int32 DisplayNbr, Int32 RefreshRate)
   at Direct2d.Device.a(Form& A_0, Int32 A_1, Int32 A_2, Boolean A_3, Boolean A_4, Boolean A_5, Boolean A_6, Int32 A_7)
   at Direct2d.Device..ctor(Form FormHandle, Int32 Width, Int32 Height, Boolean Windowed, Boolean VSync, Boolean Display16Bit, Boolean SecondaryDisplay)
   at GameEx.MainForm.a(Boolean A_0, Boolean A_1, Boolean A_2, Boolean A_3, Int32 A_4, Int32 A_5, Int32 A_6, Boolean A_7, Boolean A_8, Boolean A_9)
   at GameEx.MainForm.a(Boolean A_0, Boolean A_1, Boolean A_2, Boolean A_3, Int32 A_4, Int32 A_5, Int32 A_6, Boolean A_7)
   at GameEx.MainForm.a(Boolean A_0, Boolean A_1, Boolean A_2, Boolean A_3, Int32 A_4, Int32 A_5, Int32 A_6)
   at GameEx.MainForm.a(Boolean A_0, Boolean A_1, Boolean A_2, Boolean A_3, Int32 A_4)
   at GameEx.MainForm.a(Boolean A_0, Boolean A_1, Boolean A_2, Boolean A_3, Int32 A_4, Int32 A_5, Int32 A_6, Boolean A_7, Boolean A_8, Boolean A_9)
   at GameEx.MainForm.a(Boolean A_0, Boolean A_1, Boolean A_2, Boolean A_3, Int32 A_4, Int32 A_5, Int32 A_6, Boolean A_7)
   at GameEx.MainForm.a(Boolean A_0, Boolean A_1, Boolean A_2, Boolean A_3, Int32 A_4, Int32 A_5, Int32 A_6)
   at GameEx.MainForm.b(Boolean A_0, Boolean A_1, Boolean A_2, Boolean A_3)
   at GameEx.MainForm.f(Boolean A_0, Boolean A_1)
   at GameEx.MainForm.s(Boolean A_0)
   at GameEx.MainForm.ck()
   at GameEx.MainForm.d(Object A_0, EventArgs A_1)
   at System.Windows.Forms.NativeWindow.Callback(HWND hWnd, MessageId msg, WPARAM wparam, LPARAM lparam)


************** Loaded Assemblies **************
System.Private.CoreLib
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Private.CoreLib.dll
----------------------------------------
GameEx
    Assembly Version: 1.0.0.0
    Location: E:\GameEx Arcade Edition\GameEx.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App\8.0.7\System.Windows.Forms.dll
----------------------------------------
System.ComponentModel.Primitives
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.ComponentModel.Primitives.dll
----------------------------------------
System.Runtime
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Runtime.dll
----------------------------------------
System.Windows.Forms.Primitives
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App\8.0.7\System.Windows.Forms.Primitives.dll
----------------------------------------
System.Drawing.Primitives
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Drawing.Primitives.dll
----------------------------------------
System.Collections.Specialized
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Collections.Specialized.dll
----------------------------------------
System.Diagnostics.Process
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Diagnostics.Process.dll
----------------------------------------
mscorlib
    Assembly Version: 4.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\mscorlib.dll
----------------------------------------
System.Drawing.Common
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App\8.0.7\System.Drawing.Common.dll
----------------------------------------
System.Threading.Thread
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Threading.Thread.dll
----------------------------------------
System.Text.Encoding.Extensions
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Text.Encoding.Extensions.dll
----------------------------------------
Microsoft.Win32.SystemEvents
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App\8.0.7\Microsoft.Win32.SystemEvents.dll
----------------------------------------
System.Drawing
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App\8.0.7\System.Drawing.dll
----------------------------------------
System.Diagnostics.TraceSource
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Diagnostics.TraceSource.dll
----------------------------------------
System.Collections
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Collections.dll
----------------------------------------
Microsoft.Win32.Primitives
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\Microsoft.Win32.Primitives.dll
----------------------------------------
System.Runtime.InteropServices
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Runtime.InteropServices.dll
----------------------------------------
System.Threading
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Threading.dll
----------------------------------------
System.ComponentModel.EventBasedAsync
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.ComponentModel.EventBasedAsync.dll
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App\8.0.7\Accessibility.dll
----------------------------------------
System.Net.ServicePoint
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.ServicePoint.dll
----------------------------------------
System.Net.Security
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.Security.dll
----------------------------------------
System.Collections.Concurrent
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Collections.Concurrent.dll
----------------------------------------
Microsoft.Win32.Registry
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\Microsoft.Win32.Registry.dll
----------------------------------------
System.Memory
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Memory.dll
----------------------------------------
System.Data.SQLite4
    Assembly Version: 1.0.112.0
    Location: E:\GameEx Arcade Edition\System.Data.SQLite4.dll
----------------------------------------
System.Data
    Assembly Version: 4.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Data.dll
----------------------------------------
System.Data.Common
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Data.Common.dll
----------------------------------------
System.Transactions
    Assembly Version: 4.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Transactions.dll
----------------------------------------
System.Transactions.Local
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Transactions.Local.dll
----------------------------------------
System.Security.Cryptography
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Security.Cryptography.dll
----------------------------------------
SlimDX4
    Assembly Version: 4.0.0.0
    Location: E:\GameEx Arcade Edition\SlimDX4.dll
----------------------------------------
System.IO.FileSystem.DriveInfo
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.IO.FileSystem.DriveInfo.dll
----------------------------------------
System.Net.WebClient
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.WebClient.dll
----------------------------------------
System.Net.WebHeaderCollection
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.WebHeaderCollection.dll
----------------------------------------
System.Private.Uri
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Private.Uri.dll
----------------------------------------
System.Net.Requests
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.Requests.dll
----------------------------------------
System.Net.Primitives
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.Primitives.dll
----------------------------------------
System.Net.Http
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.Http.dll
----------------------------------------
System.Diagnostics.Tracing
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Diagnostics.Tracing.dll
----------------------------------------
System.Collections.NonGeneric
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Collections.NonGeneric.dll
----------------------------------------
System.Diagnostics.DiagnosticSource
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Diagnostics.DiagnosticSource.dll
----------------------------------------
System.Net.Sockets
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.Sockets.dll
----------------------------------------
System.Net.NameResolution
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.NameResolution.dll
----------------------------------------
System.Runtime.Intrinsics
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Runtime.Intrinsics.dll
----------------------------------------
System.Security.Principal.Windows
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Security.Principal.Windows.dll
----------------------------------------
System.Security.Claims
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Security.Claims.dll
----------------------------------------
System.Console
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Console.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Xml.dll
----------------------------------------
System.Xml.ReaderWriter
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Xml.ReaderWriter.dll
----------------------------------------
System.Private.Xml
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Private.Xml.dll
----------------------------------------
System.Threading.Overlapped
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Threading.Overlapped.dll
----------------------------------------
System.ComponentModel.TypeConverter
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.ComponentModel.TypeConverter.dll
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 10.1.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App\8.0.7\Microsoft.VisualBasic.dll
----------------------------------------
Microsoft.VisualBasic.Core
    Assembly Version: 13.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\Microsoft.VisualBasic.Core.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Core.dll
----------------------------------------
System.ObjectModel
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.ObjectModel.dll
----------------------------------------
System.ComponentModel
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.ComponentModel.dll
----------------------------------------
System.Numerics.Vectors
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Numerics.Vectors.dll
----------------------------------------
System.Resources.Extensions
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App\8.0.7\System.Resources.Extensions.dll
----------------------------------------
System.Net.NetworkInformation
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.NetworkInformation.dll
----------------------------------------
System.Threading.ThreadPool
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Threading.ThreadPool.dll
----------------------------------------
System.Runtime.Numerics
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Runtime.Numerics.dll
----------------------------------------
System.Text.RegularExpressions
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Text.RegularExpressions.dll
----------------------------------------
NetVideoPlayer
    Assembly Version: 4.0.0.0
    Location: E:\GameEx Arcade Edition\netvideoplayer.dll
----------------------------------------
System.Runtime.CompilerServices.VisualC
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Runtime.CompilerServices.VisualC.dll
----------------------------------------
System.Net.Quic
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Net.Quic.dll
----------------------------------------
System.IO.Compression
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.IO.Compression.dll
----------------------------------------
System.Runtime.Loader
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Runtime.Loader.dll
----------------------------------------
System.Diagnostics.StackTrace
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Diagnostics.StackTrace.dll
----------------------------------------
System.Reflection.Metadata
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Reflection.Metadata.dll
----------------------------------------
System.Collections.Immutable
    Assembly Version: 8.0.0.0
    Location: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.7\System.Collections.Immutable.dll
----------------------------------------

************** JIT Debugging **************


 

log.txt

Posted

In trying to troubleshoot this myself I see in the error log several references to dotnet.  My system does not have dotnet installed, if this is of any help. 

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