[RESOLVED] GameEx 18.59 Not Showing

[Draco1962]

1 hour ago, Phantom said:

I have to kill the process. I don't have Esc set to exit GameEx

Note: I Just enabled the Esc key and it made no difference

Thanks for testing the ESC. 

[Phantom]

Hi,

I just decided to update to 18.65 and this problem still persists. GameEX only works for me up to 18.56. 

I know its been a while but did anything change from 18.56 to 18.57 that would cause GameEx to not load?

[Draco1962]

Tom will need to answer but I am not able to replicate even with the latest. 

Did you provide Tom with a copy of your theme as he requested?

Also, can you please attach updated copies for the latest version of your gameex.ini and log.txt files? Thanks!

[Phantom]

Here are the files.

Thanks for your time

 

PS: I tried other themes and they all do the same thing (Black Screen) except the ones that show Game Art in the Background. 

log.txt GameEx.ini Default - Default NN.7z

[Tom Speirs]

Thank you for your help. i will take another look at this.

One variable i can think of is your display. i notice you had a resolution set.

[Phantom]

I just tried removing the Set Resolution setting and it didn't make a difference.

[Phantom]

Hi,

So I just tried something else. I removed my GameEx.ini and started GameEx 18.65 so it created a fresh config and it worked!

So there is something in my ini that is causing the problem. I’ll go through it when I get a chance and remove things one at a time until I find the issue and report back so @Tom Speirs can see how that effects the new version when he can.

 

[Draco1962]

54 minutes ago, Phantom said:

So I just tried something else. I removed my GameEx.ini and started GameEx 18.65 so it created a fresh config and it worked!

Awesome approach and thanks for letting us know. This would explain why we have not been able to replicate the issue from our side. I look forward to further findings. Perhaps something did not get added correctly to the gameex.ini when the upgrade from 18.56 occurred originally and carried forward all along.

[Phantom]

Ok so I played around with the GameEx.ini file and in the end it didn't really have any effect. But I did find that disabling CUSTOM MENUS is what actually works. 

Before disabling CUSTOM MENUS I tried differtent Themes and the only one that worked was DEFAULT - GAMELAUNCHER, all the others do the same Black Screen. But when I Disable CUSTOM MENUS all themes work.

I don't know the connection but maybe something changed when 18.57 was created.

CustomMenu.ini

[Tom Speirs]

Thank you for troubleshooting. i will take a look very shortly.

[Phantom]

Hi, 

Just updated to 18.75 and this problem still persists. If I disable Custom Menus I see GameEx but if Custom Menus is enabled I get a black screen… 🤷🏻‍♂️

[Draco1962]

19 hours ago, Phantom said:

Hi, 

Just updated to 18.75 and this problem still persists. If I disable Custom Menus I see GameEx but if Custom Menus is enabled I get a black screen… 🤷🏻‍♂️

Can you please attach copies of your latest gameex.ini and log.txt (right after black screen with Custom Menus enabled) files please. Thanks.

[Phantom]

Here you go...

log.txt GameEx.ini

[Tom Speirs]

Custom menu too please. Ill try and have a look in a minute.

[Tom Speirs]

Unfortunately I cant duplicate this right now. Sorry. I tried with your gameex.ini and custommenu.ini

[Tom Speirs]

Had a thought. I can maybe try with the theme and plugins.

Cheers

[Phantom]

great! do you need me to send those over?

 

[Tom Speirs]

Yes please.

[Phantom]

Here are my files. 

THEMES & PLUGINS.zip

[Phantom]

Hey guys, I saw the latest updates come out and I couldn't wait to try them to see if they happen to fix my problem, so I remote accessed my arcade from work and did the update and it looks like its all working good with the latest update (18.80)

I'll have to really check well this weekend when I have time but do you think it was the Fullscreen Exclusive mode? Or was there something else that might have been doing it.

Thanks for all the hard work as usual... Looking forward to hopefully putting this issue behind and moving on to the next one 🤪

[Tom Speirs]

Yes, i think it was the fullscreen exclusive mode. i am not sure why it is suddenly causing issues. I thought it might be a windows 11 problem.

[Tom Speirs]

I'm uploading 18.82 now.

Please let me know if the issue has returned.

Thanks.

[Tom Speirs]

I can confirm the full screen exclusive issue is something windows 11 introduced but I am glad GameEx is finally fixed for you.

[Phantom]

I just tried 18.82 and the problem is gone.

Thanks again Tom.