[RESOLVED] PinballX crashing after being in attract mode for a while

[jevansoh]

Hi,

This is my first post here and I hope someone can help.

PinballX is crashing after being in attract mode for a while.

It also hangs when I press and hold down either flipper for a few seconds to scroll through titles quickly.  This hang isn't random at all like the attract mode hang.  If I hold down the flipper and let it scroll for 3 seconds or more, it will hang and I have to do a ctrl-alt-delete to start taskmgr to exit the program.

Here's my log file

04:33:39.3  8/13/2017:  PinballX - Version 2.16
04:33:39.4  8/13/2017:  Windows 7 Home Premium Service Pack 1 64-bit (7.9GB)
04:33:39.4  8/13/2017:  Loading Settings
04:33:39.4  8/13/2017:  Initialize Component
04:33:39.4  8/13/2017:  Initialize Display
04:33:40.5  8/13/2017:  Loading PlugIns
04:33:40.7  8/13/2017:  Created DirectX BackGlass Window
04:33:40.8  8/13/2017:  Created DirectX DMD Window
04:33:40.9  8/13/2017:  Hiding Cursor
04:33:40.9  8/13/2017:  Hiding Taskbar
04:33:41.0  8/13/2017:  CPU:  Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
04:33:41.0  8/13/2017:  GPU 1: NVIDIA GeForce GTX 960
04:33:41.0  8/13/2017:  Displays: 3
04:33:41.0  8/13/2017:  Load Game List
04:33:41.0  8/13/2017:  Loading Database: Pinball FX2
04:33:41.0  8/13/2017:  Loading Database: Future Pinball
04:33:41.0  8/13/2017:  Loading Database: Visual Pinball
04:33:41.0  8/13/2017:  Loading Database: Physmod5
04:33:41.0  8/13/2017:  Loading Database: Visual Pinball 10
04:33:41.0  8/13/2017:  Loading Custom Database: Pinball FX2 Only
04:33:41.0  8/13/2017:  Loading Custom Database: VP Only
04:33:41.0  8/13/2017:  Finding and matching artwork and videos
04:33:43.7  8/13/2017:  Loading Game Statistics and Scores
04:33:43.9  8/13/2017:  Loading Surfaces
04:33:44.1  8/13/2017:  Finished Loading Surfaces
04:33:44.2  8/13/2017:  Initialize Audio
04:33:44.2  8/13/2017:  Set Keyboard Controls
04:33:44.2  8/13/2017:  Initialize Joystick
04:33:44.3  8/13/2017:  4 Joysticks Attached
04:33:44.3  8/13/2017:  Started
04:39:13.8  8/13/2017:  Created DirectX BackGlass Window
04:39:13.8  8/13/2017:  Created DirectX DMD Window
04:40:40.0  8/13/2017:  Created DirectX BackGlass Window
04:40:40.1  8/13/2017:  Created DirectX DMD Window
04:41:24.0  8/13/2017:  Created DirectX BackGlass Window
04:41:24.1  8/13/2017:  Created DirectX DMD Window
04:43:17.0  8/13/2017:  Error. Exiting
04:43:17.0  8/13/2017:  Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
04:43:17.0  8/13/2017:     at Microsoft.DirectX.Direct3D.Sprite.End()
04:43:17.0  8/13/2017:     at Direct2D.Direct2d.CFont.Draw(String Text, Single x, Single y, Int32 Height, Boolean Center, Color color, Single Scale, Boolean JustMeasure, Boolean NoMeasure)
04:43:17.0  8/13/2017:     at PinballX.Main.a(CFont A_0, String A_1, Single A_2, Single A_3, Int32 A_4, Boolean A_5, Color A_6, Color A_7)
04:43:17.0  8/13/2017:     at PinballX.Main.ak()
04:43:17.0  8/13/2017:     at PinballX.Main.am()
04:43:17.0  8/13/2017:     at PinballX.Main..ctor()
04:43:17.0  8/13/2017:  Disposing Plugins
04:43:17.0  8/13/2017:  Showing Taskbar
04:43:17.0  8/13/2017:  Unhiding Mouse Cursor
04:43:17.0  8/13/2017:  Bye

Attached is my INI file

 

PinballX.ini

[jevansoh]

Here's another crash log.  It was in attract mode for less than 5 minutes I believe, and just crashed on its own without me doing anything at all...

07:21:03.3  8/13/2017:  PinballX - Version 2.16
07:21:03.3  8/13/2017:  Windows 7 Home Premium Service Pack 1 64-bit (7.9GB)
07:21:03.3  8/13/2017:  Loading Settings
07:21:03.3  8/13/2017:  Initialize Component
07:21:03.4  8/13/2017:  Initialize Display
07:21:04.4  8/13/2017:  Loading PlugIns
07:21:04.5  8/13/2017:  Created DirectX BackGlass Window
07:21:04.5  8/13/2017:  Created DirectX DMD Window
07:21:04.6  8/13/2017:  Hiding Cursor
07:21:04.6  8/13/2017:  Hiding Taskbar
07:21:04.7  8/13/2017:  CPU:  Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
07:21:04.7  8/13/2017:  GPU 1: NVIDIA GeForce GTX 960
07:21:04.7  8/13/2017:  Displays: 3
07:21:04.7  8/13/2017:  Load Game List
07:21:04.7  8/13/2017:  Loading Database: Pinball FX2
07:21:04.7  8/13/2017:  Loading Database: Future Pinball
07:21:04.7  8/13/2017:  Loading Database: Visual Pinball
07:21:04.7  8/13/2017:  Loading Database: Physmod5
07:21:04.7  8/13/2017:  Loading Database: Visual Pinball 10
07:21:04.7  8/13/2017:  Loading Custom Database: Pinball FX2 Only
07:21:04.7  8/13/2017:  Loading Custom Database: VP Only
07:21:04.7  8/13/2017:  Finding and matching artwork and videos
07:21:07.2  8/13/2017:  Loading Game Statistics and Scores
07:21:07.4  8/13/2017:  Loading Surfaces
07:21:07.6  8/13/2017:  Finished Loading Surfaces
07:21:07.6  8/13/2017:  Initialize Audio
07:21:07.7  8/13/2017:  Set Keyboard Controls
07:21:07.7  8/13/2017:  Initialize Joystick
07:21:07.8  8/13/2017:  4 Joysticks Attached
07:21:07.8  8/13/2017:  Started
07:23:09.0  8/13/2017:  Error. Exiting
07:23:09.0  8/13/2017:  Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
07:23:09.0  8/13/2017:     at Microsoft.DirectX.Direct3D.Sprite.End()
07:23:09.0  8/13/2017:     at Direct2D.Direct2d.CFont.Draw(String Text, Single x, Single y, Int32 Height, Boolean Center, Color color, Single Scale, Boolean JustMeasure, Boolean NoMeasure)
07:23:09.0  8/13/2017:     at PinballX.Main.a(CFont A_0, String A_1, Single A_2, Single A_3, Int32 A_4, Boolean A_5, Color A_6, Color A_7)
07:23:09.0  8/13/2017:     at PinballX.Main.ak()
07:23:09.0  8/13/2017:     at PinballX.Main.am()
07:23:09.0  8/13/2017:     at PinballX.Main..ctor()
07:23:09.0  8/13/2017:  Disposing Plugins
07:23:09.0  8/13/2017:  Showing Taskbar
07:23:09.1  8/13/2017:  Unhiding Mouse Cursor
07:23:09.2  8/13/2017:  Bye

[jevansoh]

One last log.  This time it crashed while I was "slowly" flipping through tables with the flippers after playing a brief game of Funhouse.

07:26:08.6  8/13/2017:  PinballX - Version 2.16
07:26:08.7  8/13/2017:  Windows 7 Home Premium Service Pack 1 64-bit (7.9GB)
07:26:08.7  8/13/2017:  Loading Settings
07:26:08.7  8/13/2017:  Initialize Component
07:26:08.7  8/13/2017:  Initialize Display
07:26:09.8  8/13/2017:  Loading PlugIns
07:26:09.9  8/13/2017:  Created DirectX BackGlass Window
07:26:09.9  8/13/2017:  Created DirectX DMD Window
07:26:10.0  8/13/2017:  Hiding Cursor
07:26:10.0  8/13/2017:  Hiding Taskbar
07:26:10.0  8/13/2017:  CPU:  Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
07:26:10.0  8/13/2017:  GPU 1: NVIDIA GeForce GTX 960
07:26:10.0  8/13/2017:  Displays: 3
07:26:10.0  8/13/2017:  Load Game List
07:26:10.0  8/13/2017:  Loading Database: Pinball FX2
07:26:10.1  8/13/2017:  Loading Database: Future Pinball
07:26:10.1  8/13/2017:  Loading Database: Visual Pinball
07:26:10.1  8/13/2017:  Loading Database: Physmod5
07:26:10.1  8/13/2017:  Loading Database: Visual Pinball 10
07:26:10.1  8/13/2017:  Loading Custom Database: Pinball FX2 Only
07:26:10.1  8/13/2017:  Loading Custom Database: VP Only
07:26:10.1  8/13/2017:  Finding and matching artwork and videos
07:26:12.4  8/13/2017:  Loading Game Statistics and Scores
07:26:12.7  8/13/2017:  Loading Surfaces
07:26:12.9  8/13/2017:  Finished Loading Surfaces
07:26:12.9  8/13/2017:  Initialize Audio
07:26:13.0  8/13/2017:  Set Keyboard Controls
07:26:13.0  8/13/2017:  Initialize Joystick
07:26:13.0  8/13/2017:  4 Joysticks Attached
07:26:13.0  8/13/2017:  Started
07:26:57.5  8/13/2017:  Created DirectX BackGlass Window
07:26:57.5  8/13/2017:  Created DirectX DMD Window
07:27:00.2  8/13/2017:  Created DirectX BackGlass Window
07:27:00.2  8/13/2017:  Created DirectX DMD Window
07:27:15.1  8/13/2017:  Created DirectX BackGlass Window
07:27:15.1  8/13/2017:  Created DirectX DMD Window
07:27:17.3  8/13/2017:  Created DirectX BackGlass Window
07:27:17.3  8/13/2017:  Created DirectX DMD Window
07:27:21.2  8/13/2017:  Launch System
07:27:21.2  8/13/2017:  Waiting for threads
07:27:21.2  8/13/2017:  Disposing display
07:27:21.6  8/13/2017:  c:\directoutput\doflinxmsg.exe GAME_FLAG_FILE="C:\Program Files (x86)\Visual Pinball\Tables\Funhouse (Night Mod)-Koadic-AaronJames-Teppotee_9.2 v1.1.vpt"
07:27:21.7  8/13/2017:  C:\Program Files (x86)\Visual Pinball\VPinball993.exe /play -"C:\Program Files (x86)\Visual Pinball\Tables\Funhouse (Night Mod)-Koadic-AaronJames-Teppotee_9.2 v1.1.vpt"
07:27:21.7  8/13/2017:  C:\PinballX\vpauto.exe
07:27:31.4  8/13/2017:  Hidden Visual Pinball Editor Window
07:28:31.1  8/13/2017:  Exit System Control Pressed
07:28:33.6  8/13/2017:  C:\DirectOutput\DOFLinxMSG.exe GAME_FLAG_FILE=
07:28:37.8  8/13/2017:  Created DirectX BackGlass Window
07:28:37.8  8/13/2017:  Created DirectX DMD Window
07:28:41.8  8/13/2017:  Created DirectX BackGlass Window
07:28:41.8  8/13/2017:  Created DirectX DMD Window

[Draco1962]

If you don't mind please post your pinballx.ini and log.txt files as attachments to your thread as this is a lot of scrolling when trying to see the message from a smartphone.

[jevansoh]

Sorry, I'm new.  Please forgive me.  I'll get it right from now on.

[Draco1962]

I would recommend installing Visual Pinball in its own folder on c:\ instead of under c:\program files(x86) as that is treated by Windows as a more protected area.

[jevansoh]

So you think that's what's causing the crashing?

[Draco1962]

Could be part of the issue based upon the error

11 hours ago, jevansoh said:

Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

 

[jevansoh]

Since I've been waiting for a response, I have done more searching and a few people with crashes talked about their Spark2007/LAV files needing updating so I updated those to the latest version and installed the latest version of PinballX.

So far, I haven't gotten another hang up and now I can rapidly scroll through the tables.

I'm not ready to say this is resolved  yet because I feel it needs more time, but this is definitely progress.

If the error comes back, I'll reinstall everything in a directory like C:\Visual Pinball and see if that makes a difference.

Thanks for your input.

--J

[jevansoh]

Well, I got the error again.  It crashed while in attract mode.

It's going to be a huge pain and very tedious to change directories for Visual Pinball.

I'd love to have some other opinions and other things to try first if someone could chime in here.

In attract mode, is it even accessing anything from the Visual Pinball directory?

[Draco1962]

If you are fighting against USC and Windows protected areas, then you can expect issues. Things that need to be addressed:

Are you running your exes as Administrator?

Are you running from protected file paths?

Are you running the latest LAV codecs (and not both LAV and Shark007)?

 

[jevansoh]

Yes, I'm running exe's as administrator.

I don't know what this means, protected file paths?

I DO have both Shark007 and LAV codecs installed.  Should I uninstall Shark007?

Thanks,

--J

[jevansoh]

USC is set to never notify if this makes a difference.

[Tom Speirs]

Codecs

[jevansoh]

Sorry, what please?  I don't understand??

[Tom Speirs]

Sorry for being brief. Was basically saying it is most likely a codec issue of some sort. Just to point things in the right direction in order to help resolve the problem.

Thanks.

Tom.

[jevansoh]

No problem.  Thanks so much for chiming in.

I have both Shark007 and LAV installed.  I just upgraded both of them to the latest version.

Should I only have one installed?  If so, which one?

[jevansoh]

Upgrading them allows me to hold down the flipper and scroll as long as I want now.  I also have only had one crash in attract mode.  After that one crash, I changed my attract mode table change setting from 15 seconds to 30 seconds and have left it on attract mode all night (6 hours or so) and haven't had another crash....yet.

[Draco1962]

3 minutes ago, jevansoh said:

No problem.  Thanks so much for chiming in.

I have both Shark007 and LAV installed.  I just upgraded both of them to the latest version.

Should I only have one installed?  If so, which one?

Ditch the Shark007. You only need LAV now.

[jevansoh]

Ok, will go uninstall it now.  Thanks.

[Koplings]

take a look at my response to the "freezing videos" problem someone else was having.  it might help depending on how desperate you are.  what I experienced started the same way as you with things getting stuck when I scrolled in attract then got worse and worse....the same thing you are experiencing happened to me

[jevansoh]

Thanks for everyone's input.  It's much appreciated.

After uninstalling Shark007 and updating to the latest PinballX and LAV software, the problem has seemingly disappeared.

I left the cabinet in attract mode overnight and it hasn't locked up yet.  I also went through all 433 tables and played them one by one with no lockups.

So far so good.