Where is the support paid?

[PcTeknic]

 

 

[Draco1962]

Would you mind elaborating, please?

[Tom Speirs]

I think its a jab at us (me).

To be clear to everyone any payment does not include an enhanced level of support here and never has. If you have a problem with that please contact me directly. Its not sold as it and never has been. If it did $15 would not pay for much specialist 1 on 1 time.

[PcTeknic]

All I'm saying is that it costs nothing to respond.

If this is done. It's not possible. We're going to look. Whatever. But a response.

Just as I put this as complaints you have answered 2 Admin.

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Lo único que intento decir es que no cuesta nada dar una respuesta.

Si, se hace así. No es posible. Lo vamos a mirar. Lo que sea. Pero una respuesta.

Del mismo modo que en cuanto he puesto esta queja habéis contestado 2 Admin.

[Tom Speirs]

Lack of response normally means its something there is no easy answer to. eg its a feature request or its not possible with the current product. So lack of response answered that.

We were not being rude and its not that we didn't care. We just didn't have an answer.

And yes, when someone complains I take notice.

 

[PcTeknic]

Ok.

[Draco1962]

I would add that there are occasions where a post gets overlooked while trying to address more urgent issues within other posts.  We generally try to respond and direct the users as quickly as possible, but it is not always easy and some may not get a response. If you have been reading through other posts from other users, then you will know this to be true. Sorry you got overlooked. It wasn't intentional. Other issues ranked at a higher priority than your inquiry.

[PcTeknic]

I know you answer because I have often found a solution in an answer to another user.

Also because they have been including in PinballX many improvements suggested by users.

But in my case, I made two questions and I have not received a reply.

The theme photo in Hi-Score, I am aware that it is difficult.

But the issue of adding more choice to exit the program, I think it's easier.

By the way Draco, excellent job with the Megadocklets, I made some new Megadocklets with your templates, thank you.

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Yo se que ustedes contestan porque muchas veces he encontrado solución en una respuesta a otro usuario.

También porque han ido incluyendo en PinballX muchas mejoras sugeridas por usuarios.

Pero en mi caso concreto, he realizado dos preguntas y no he recibido contestación.

El tema foto en Hi-Score, soy consciente de que es díficil.

Pero el tema de añadir otra opción más a la salida del programa, creo que es más sencillo.

Por cierto Draco, excelente trabajo con los Megadocklets, he hecho algunos Megadocklets nuevos con tus plantillas, gracias.

[Draco1962]

1 hour ago, PcTeknic said:

But the issue of adding more choice to exit the program, I think it's easier.

By the way Draco, excellent job with the Megadocklets, I made some new Megadocklets with your templates, thank you.

The PinballX Features and Enhancements Requests thread is the best place to post these types of requests.

As for the Mega Docklets, please be sure to share back to the community! We'd like to see your work!

[PcTeknic]

Pondré las medias que he hecho para Pro-Pinball, de momento solo está disponible TimeShock, pero podremos ver los 4 juegos en PinballX.

Los 4 abren el juego y de momento hay que usar el ratón para hacer clic en la mesa, futuras versiones supongo que mejorarán.

Si no lo hago bien, disculpadme y corregir los fallos.

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Pondré las medias que he hecho para Pro-Pinball, de momento solo está disponible TimeShock, pero podremos ver los 4 juegos en PinballX.

Los 4 abren el juego y de momento hay que usar el ratón para hacer clic en la mesa, futuras versiones supongo que mejorarán.

Si no lo hago bien, disculpadme y corregir los fallos.