Backglass Display issues

[scottacus]

Hi All, I'm new to this forum and I've been working at setting up my first machine with PinballX and have been having problems getting backglass videos to display on my second display.  My system uses a single Radeon 6950 card with the following outputs:

1) Active Mini-display to HDMI dongle -> TV 1 Main Display Field 1920 x 1080

2) Active Mini-display to HDMI dongle -> TV 2 Backglass Display 1920 x 1080

3) HDMI -> TV 3 DMD display 1360 x 768 (shifted down by 150 pixels to allow B2S segment displays like Funhouse and Whirlwind to fit properly

(I needed the active dongles because the 6950 will not drive three HDMI without the active dongles, (it can drive 2 passive Mini-Display port to HDMI cables but not 3))

Visual Pinball drives all three TV's fine but PinballX doesn't.  PinballX will put the Main Playfield video and DMD correctly but no matter what I do I cannot force it to put the Backglass video on display 2.  Thus far in the settings wizard I've tried:

1) Setting Back-glass to display 2 - This puts the backglass on display 3 behind/under the DMD video

2) Setting the Backglass to Display 3 - This puts the backglass under the playfield video.  I can tell this because when I quite out of PinballX, the Backglass is very briefly shown there until it closes itself.

3) Set the Backglass to Display 3 and set the X value to 1920 trying to force the backglass to slide onto monitor 2.  This slides the backglass completely off monitor 1 but not onto monitor 2.  I can tell this by partially sliding it off 1 (x=500) and not seeing it on 2.

4) Set Backglass to Display 4 - Nothing show up on any of my screens

5) Switching HDMI cables for DMD and Backglass (ie DMD now in active dongle) still no backglass on monitor 2

I can make the B2S Backglasses show in PinballX if I choose that option but they are very slow to load so I am interested in getting the videos to work in hopes that they load quickly like the DMD videos do.  

I've looked through this forum and haven't seen a solution to this, any ideas?

Spoiler

[Display]
Monitor=0
rotate=270
Windowed=False
WindowWidth=480
WindowHeight=720
WindowX=0
WindowY=65
PlayFieldBrightness=230
WheelTextColor=ffffffff
WheelTextOutlineColor=ff000000
InfoTextColor=ffffffff
InfoTextOutlineColor=ff000000
FilterTextColor=ffffffff
FilterTextOutlineColor=ff000000
MenuColor=ffffa500

[BackGlass]
monitor=1
x=0
y=0
width=1980
height=1080
UseB2S=False

[DMD]
Enabled=True
monitor=2
x=3840
y=150
width=1360
height=476
UsePinMAME=True
AutoPositionPinMAME=True

 

[Draco1962]

Can you provide us copies of your pinballx.ini and log.txt files?  Click on the PinballX How to ask for help link in my signature for instructions on how to locate the files and submit them for us to review. 

Also, are you running Gaming Evolved by Raptr along with Radeon Catalyst?  If so,  you will want to disable or remove when launching PinballX. Read about it here.

[scottacus]

Thanks Draco1962, for taking the time to reply!

I don't have Gaming Evolved by Raptr in my list of programs so I don't think that I am using it.

Here is the log file:

Spoiler

08:48:18.0  5/28/2016:  PinballX - Version 2.16
08:48:18.0  5/28/2016:  Windows 7 Home Premium Service Pack 1 64-bit (7.9GB)
08:48:18.0  5/28/2016:  Loading Settings
08:48:18.0  5/28/2016:  Initialize Component
08:48:18.1  5/28/2016:  Initialize Display
08:48:19.2  5/28/2016:  Loading PlugIns
08:48:19.4  5/28/2016:  Created DirectX BackGlass Window
08:48:19.4  5/28/2016:  Created DirectX DMD Window
08:48:19.6  5/28/2016:  Hiding Cursor
08:48:19.6  5/28/2016:  Hiding Taskbar
08:48:19.6  5/28/2016:  CPU:  AMD FX(tm)-8350 Eight-Core Processor
08:48:19.6  5/28/2016:  GPU 1: AMD Radeon HD 6900 Series
08:48:19.6  5/28/2016:  Displays: 3
08:48:19.8  5/28/2016:  Load Game List
08:48:19.8  5/28/2016:  Loading Database: Visual Pinball
08:48:19.8  5/28/2016:  Finding and matching artwork and videos
08:48:19.9  5/28/2016:  Loading Game Statistics and Scores
08:48:20.4  5/28/2016:  Main display running full screen windowed.
08:48:20.5  5/28/2016:  Loading Surfaces
08:48:20.7  5/28/2016:  Finished Loading Surfaces
08:48:20.7  5/28/2016:  Initialize Audio
08:48:20.7  5/28/2016:  Set Keyboard Controls
08:48:20.7  5/28/2016:  Initialize Joystick
08:48:20.8  5/28/2016:  1 Joystick Attached
08:48:20.8  5/28/2016:  Started
08:48:27.8  5/28/2016:  Exiting
08:48:27.9  5/28/2016:  Showing Taskbar
08:48:27.9  5/28/2016:  Unhiding Mouse Cursor
08:48:27.9  5/28/2016:  Disposing Plugins
08:48:27.9  5/28/2016:  Saving Settings
08:48:27.9  5/28/2016:  Bye

 

Here is the PinballX config file (which I assume is the .ini you are looking for?)

Spoiler

[Display]
Monitor=0
rotate=270
Windowed=False
WindowWidth=480
WindowHeight=720
WindowX=0
WindowY=65
PlayFieldBrightness=230
WheelTextColor=ffffffff
WheelTextOutlineColor=ff000000
InfoTextColor=ffffffff
InfoTextOutlineColor=ff000000
FilterTextColor=ffffffff
FilterTextOutlineColor=ff000000
MenuColor=ffffa500
[BackGlass]
monitor=1
x=0
y=0
width=1980
height=1080
UseB2S=False
[DMD]
Enabled=True
monitor=2
x=3840
y=150
width=1360
height=476
UsePinMAME=True
AutoPositionPinMAME=True
[FileSystem]
EnableFileMatching=False
[Interface]
DesktopModeEnabled=False
EnableAdditionalDetail=True
ShowSystem=True
ShowRatings=True
WheelOverlay=2
OneClickLaunch=True
[Audio]
StreamVolume=90
SampleVolume=90
PlaySoundInVideos=True
[Startup]
playsound=True
playvideo=False
StartWithWindows=No
[KeyCodes]
quit=27
left=37
right=39
select=13
rotate=82
pageleft=33
pageright=34
exitemulator=69
ingame=80
screenshot=83
screenshotbackglass=66
instructions=73
volumedown=109
volumeup=107
[JoyCodes]
quit=
left=1
right=0
select=3
rotate=
pageleft=6
pageright=5
exitemulator=2
ingame=
instructions=14
[Text]
Line1=Free Play
Line2=Press Start
Featuring=Featuring
Tables=Tables
PlayGame=Play Game
Instructions=Instructions
Information=Information
Flyer=Flyer
Gameplay=Gameplay
Tutorial=Tutorial
ExitGame=Exit Game
ReturnToGame=Return to Game
Return=Return
Exit=Exit
Shutdown=Shutdown
[FuturePinball]
Enabled=False
WorkingPath=h:\-PINBALL-\-FUTURE PINBALL-
TablePath=h:\-PINBALL-\-FUTURE PINBALL-\Tables
Executable=Future Pinball.exe
Parameters=/open "[TABLEPATH]\[TABLEFILE]" /play /exit /arcaderender
LaunchBeforeEnabled=false
LaunchBeforeWorkingPath=
LaunchBeforeExecutable=notepad.exe
LaunchBeforeHideWindow=False
LaunchBeforeWaitForExit=True
LaunchAfterEnabled=False
LaunchAfterWorkingPath=
LaunchAfterExecutable=notepad.exe
LaunchAfterHideWindow=False
LaunchAfterWaitForExit=True
MouseClickFocus=True
[VisualPinball]
Enabled=True
WorkingPath=C:\Program Files (x86)\Visual Pinball
TablePath=C:\Program Files (x86)\Visual Pinball\Tables
Executable=VPinball992.exe
Parameters=/play -"[TABLEPATH]\[TABLEFILE]"
LaunchBeforeEnabled=false
LaunchBeforeWorkingPath=
LaunchBeforeExecutable=notepad.exe
LaunchBeforeHideWindow=False
LaunchBeforeWaitForExit=True
LaunchAfterEnabled=False
LaunchAfterWorkingPath=
LaunchAfterExecutable=notepad.exe
LaunchAfterHideWindow=False
LaunchAfterWaitForExit=True
[ExitScreen]
Enabled=True
EnableExit=True
EnableShutdown=True
[StartupProgram]
Enabled=false
WorkingPath=
Executable=notepad.exe
Paramaters=
HideWindow=true
WaitForExit=false
[ExitProgram]
Enabled=false
WorkingPath=
Executable=notepad.exe
Paramaters=
HideWindow=False
WaitForExit=
[AttractMode]
Enabled=True
Timer=1
ShowFor=15
MuteAudio=False
[System_1]
Name=MAME
Enabled=False
WorkingPath=C:\- EMULATORS -\- MAME -
TablePath=C:\
Executable=mamep64.exe
Parameters=[TABLEFILE]
SystemType=0
[AutoExit]
Enabled=False
Minutes=10
[Login]
Enabled=False
[PinballFX2]
Enabled=False
WorkingPath=C:\Program Files (x86)\Steam
Executable=steam.exe
Parameters=-applaunch 226980 [TABLEFILE]
Process=Pinball FX2.exe
Rotate=False
WaitFor=20
[Internal]
lastwheelcachematchsize=625300
lastselected=Bram Stoker's Dracula (Williams 1993)Bram Stoker's Dracula (Williams 1993)VisualPinball
filter_year=
filter_company=
filter_custom=
filtername=Tables
[PinballArcade]
WorkingPath=C:\Program Files (x86)\Steam
Executable=steam.exe
Parameters=-applaunch 238260
Process=PinballArcade.exe
WaitForSelect=50
[GameListManager]
onlinemode=false
[RealDMD]
EnableColor=True
Color=ffff1414
[SetupWizard]
EmuPath1=C:\Emulators
AssetPath1=C:\Assets
RomPath1=C:\Roms
DefaultPathPrompt=True
DownloadDatabasePrompt=True
DownloadEmulatorPrompt=True
WizardMode=1
CustomArray=
SearchArray=
SavePosition=False
SectionIndex=4
SearchText=
EmulatorIndex=0
EmulatorGroupIndex=0
DaphneIndex=0
HTMLAppsIndex=0
ExternalAppsIndex=0
RadioStationsIndex=0
NewsFeedsIndex=0
MappedDrivesIndex=0
SystemIndex=0
ShowPanel=True
FontSize=1
WindowState=0
WindowSize=905,933
WindowLocation=635,61

Of interest is that the monitor number scheme in Windows is different than the monitor numbering system for Catalyst.  

Windows says Main playfield = 1, BG = 2, DMD = 3

Catalyst says DMD=1, BG=2, Main Playfield = 3

Also- it doesn't matter what monitor I assign to be the Main play field in the settings wizard (ie display 5 for example which doesn't exist in my system), it still puts the playfield table video on screen 1.

Thanks in advance for looking at this

[scottacus]

There was enough funky stuff going on with my system (zombie dlls etc) that I figured the problem might be with Windows so I did a fresh reinstallation of Windows 7.  I can now position the backglass on the correct screen so that fixed the problem.  I hope this can help someone else out who ends up with this issue.