v13.31 - Uplay not detecting games/Auto Update did not work

[DazzleHP]

Trust me to be the one huh!

I have 4 Uplay titles installed, none are being detected. I went through the setup to make sure it was enabled. A few notes in case they help: They were all purchased through Steam, but only 2 are installed via Steam, the other 2 via Uplay.

It should be noted that the 2 installed via Steam do appear on the Steam list, but not Uplay.

I have one other title (FarCry 3) that was purchased through Uplay itself but it's not installed so i'm downloading it now - it'll be roughly 3 hours before i'll know whether GameEx detects it.

log.txt

[Draco1962]

I would think that only the two installed via Uplay should show. You may need to try deleting the \Media\uplay folder and the uplay.ini and any cache files for what I am assuming is the uplay emulator number is 1004 since Origin is 1003, then restart GameEx.

[DazzleHP]

I would think that only the two installed via Uplay should show. You may need to try deleting the \Media\uplay folder and the uplay.ini and any cache files for what I am assuming is the uplay emulator number is 1004 since Origin is 1003, then restart GameEx.

I have no \MEDIA\Uplay folder, no uplay.ini or cache files either

[Draco1962]

Hmmm.. of course, I am at work now and away from my system and not sure what I am telling you is entirely correct (went by my memory of what I had to do to resolve the similar issue I had with Origin and Tom's instructions). Did you install via automatic update or direct download? If by update, try downloading and installing manually.

[DazzleHP]

I actually manually updated as the automatic didn't work. It downloaded ok (via auto-update) but once finished it exited as usual, expected to see the installer pop-up but nothing happened. I tried again and waited a while, maybe 10 mins and still no activity so i manually updated in the end.

[Tom Speirs]

Please post C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\configuration\configurations but yeah I expect Steam games not to be detected.

[DazzleHP]

Please post C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\configuration\configurations but yeah I expect Steam games not to be detected.

configurations.7z

Far Cry 3 will be ready some when soon - it crawled all afternoon so it's still going

[Tom Speirs]

Okay, but just to be clear don't expect it to show and steam games.

[Tom Speirs]

I took a look. Far Cry 3 should show up. If it does not we can fix that.

[DazzleHP]

Okay, but just to be clear don't expect it to show and steam games.

Sure np, i just thought may be (well hoped) that if installed through Uplay they'd show. It's no problem though. I'll report back as soon as it's done.

[Tom Speirs]

Should they not show up in Steam though?

I think I need to do some work for Far Cry but I will do it.

[DazzleHP]

That's the problem - I puchased AC3 and Splinter Cell via Steam but i installed them via Uplay (i think you only got a key, so can't install them through Steam) so they don't show in either. Both the Trials games however require Steam and Uplay (i know, stupid right) so i installed them through Steam as it's easier and those 2 DO show in the Steam list. It's complicated i know but what can you do

[Tom Speirs]

That is a bit of a weird scenario and its not something I can easily test here but the attached should fix Far Cry 3. Please let me know.

GameEx.zip

[DazzleHP]

OK, Far Cry 3 finished just before you posted the fix, i launch GameEx and i get the windows "GameEx has stopped working". I get no log as doesn't even launch. GAH what is going on with my system?! I honestly haven't done anything to change my system since this morning. I think i'm going to have to do a complete install from fresh. Back soon.

[Tom Speirs]

Sorry, don't mean to ask a stupid question but you did put that gameex.exe in your gameex install folder?

You should not need to do a reinstall. Just sounds like a bad gameex.exe. You should just need to install over the top.

[Tom Speirs]

I think your download just got corrupted when you downloaded the attachment above. I did notice you downloaded it almost immediately after I put it there.

[DazzleHP]

It happened before your fix, and after. I think the Far Cry install ruined something in Windows as there were lots of redistributables and .net installs. Too coincidental that GE stopped working right afterwards. Do you know how to find out in Windows 7 what has recently changed?

[Tom Speirs]

Ive not heard of this before but you could try system restore?

System Restore removes stuff like that but does not delete files. Its kind of like a rollback of installed updates.

[Draco1962]

You can look in Control Panel under Programs and Features to see what is installed and when, and also in the left column is a link to View Installed Updates.

[DazzleHP]

Thanks Drac. I tried everything to best of my knowledge, even uninstalled Far Cry but GE still refused to launch (i even did a complete removal and re-install). I had no windows restore So i'm back from a Macrium restore instead, which i've been meaning to do for a couple of months (i like to do it every 6 months as routine).

It strikes me as a bit of coincindence that the minute FC3 installs GameEx for the first time fails. I'm not just saying this Tom but that is the only time i've had GE crash on me like that and i honestly believe it was FC3. It's known to be troublesome, in fact it's why i hadn't installed it that time. Just do a quick far cry 3 search and you'll get 1000's of results of it crashing peoples systems and making them unstable.

For giggles i'm going to install it straight away this time to see what happens I'll report back tomorrow.

[Tom Speirs]

I purchased Far Cry 3 and am installing it now to see. I took an image of my system drive first.

[Tom Speirs]

I see it installs PunkBuster which looks suspiciously like a root kit.

[DazzleHP]

OH! I had no idea of this. Some sort of anti-cheat? PFFT they do more damage than good

[Tom Speirs]

Well that was the Far Cry 3 I purchased but it used a download manager and does not even show up in uplay. So that was a waste! I don't see any issues though.

[DazzleHP]

LOL well i'll carry on downloading and let you tomorrow as through Uplay it craaaaaaaawls. If it happens again i say screw Uplay! lol