[RESOLVED] v13.29 - GameEx not finding installed Origin Games

[Draco1962]

@Tom - here are my log.txt and gameex.ini files

log.txt gameex.ini

I am signed into Origin and have 8 games installed and playable from my Origin My Games section. Here is an exerpt from the log.txt file:

18:01:08.1  9/2/2014:  Checking if Origin enabled18:01:08.1  9/2/2014:  Cannot find any installed origin games

Also, I noticed a prompt when attempting to update from GameEx right as the installer was starting to install that read "Rolling back changes..." I am not sure if it is an issue with the autoupdates on my end or if anyone else has encountered this. I was able to install it via download.

[nullPointer]

I can confirm similar behavior. I am signed into Origin but I only have one Origin game installed. I have a similar log entry to what Draco describes above.

18:56:11.3  9/2/2014:  Checking if Origin enabled

18:56:11.3  9/2/2014:  Cannot find any installed origin games

I don't think I had a rollback message from the installer though. At any rate here's my support files.

GameEx.ini

log.txt

[Tom Speirs]

Do you think I could teamviewer your PC Mike later? Will be quickest way to take a look.

[Draco1962]

We could give it a go. I won't be home until after 6PM EST and not sure if the wife has plans for dinner after that yet, so it may be late your time.

[Tom Speirs]

Okay. We will give the manual way a try.

I will need the following:

A list of the contents of the folders in C:\ProgramData\Origin\LocalContent

The .msft files in the above if they exist.

List of root folders in C:\Program Files (x86)\Origin Games (Or wherever your Origin game install path is)

C:\ProgramData\Origin\Logs\Client_Log.txt

An export of this registry key and below. Local_Machine\Software\Wow6432Node\OriginGames (Wont have Wow6432Node if not 64 bit windows)

installerdata.xml in __Installer for each of your installed games.

If any of this does not exist please let me know.

Please supply.

[Tom Speirs]

I did find an issue if you are not using the default install path for games. Is that the case?

The attached will fix that particular issue.

GameEx.zip

[Tom Speirs]

Forget that. I've just released a new full install. Please try and let me know results.

It should definitely find the games but may not get accurate meta data and media.

[Draco1962]

I will give it a try this evening. Like probably many others, I don't use the default install paths for many of my games, so hopefully this will fix that. Thanks Tom!

[Tom Speirs]

Cool. I will be around.

[Adultery]

Better than being asquare. Lol!

[Draco1962]

It discovered Origin and displayed a partial list of the games -

I own: Battlefield 1942, 2142 Battlefield Deluxe Edition, Battlefield 3, Dead Space, Need for Speed World, Peggle, Plants vs. Zombies GoTY Edition, The Sims 2 Ultimate Collection

Displayed: Battlefield 1942, Battlefield 3, Dead Space, Need for Speed World, Peggle, Plants vs. Zombies GoTY Edition, The Sims 2 Ultimate Collection

However, the snaps for Battlefield 4 show up for The Sims 2, and no sign of 2142 Battlefield.

Here are the Client_Log.txt and log.txt files

Client_Log.txt log.txt

[Tom Speirs]

See if the attached fixes the Battlefield 3 issue. You will need to delete \media\origin and \data\origin.ini before launching it.

As for the game that is not showing please provide the information I requested initially for that game and look into it a little.

Thanks.

Tom.

GameEx.zip

[Tom Speirs]

Actually that won't help with the sims 2. A search of origin.com does not find the game. Not much we can do about it. So we just need to figure out while that one game is not showing up.

[Draco1962]

Here is the Battlefield 2142 reg and Installerdata xml files as requested.

installerdata.zip

[Tom Speirs]

The attached will fix the Sims 2 showing the wrong artwork. It basically wont show any for that game or any games not found on the store. So that is fixed. We just need to figure out why that one game is not showing up.

GameEx.zip

[Draco1962]

I deleted the folder and ini as you suggested and installed the latest gameex.exe. The incorrect snaps and info for Battlefield 4 no longer shows for The SIms 2. No game bio information nor snaps show. I can launch it via Play This Game, however.

[Tom Speirs]

That is the correct behaviour as they no longer have that game on the store. The attached should fix the missing game but again it looks like that game is no longer sold on the store.

Let me know.

GameEx.zip

[Draco1962]

Battlefield 2142 still does not show in the list and I now have double entries for Dead Space. Both entries launch Dead Space as well.

[Draco1962]

Yeah the Sims 2 and Battlefield 2142 are from their monthly freebie offers. Presnetly they are offering Wing Commander III which will probably also not show up.

[Tom Speirs]

Actually, whether its currently in the store or not is unrelated to this issue and it will download data and media for Wing Commander III as it is "currently" in the store.

I think the attached will wrap things up.

Cheers.

Tom.

GameEx.zip

[Draco1962]

I noticed that the map file showed two entries of Dead Space so I deleted it along with the orign.ini and the Origin media folder. I also removed the origin (emu_1003) cache file to be certain. Everything is good now - no duplicate entries, and Battlefield 2142 now shows.

Its a shame that the data/media doesn't show for the freebies no longer in the store, but I know you can only work with what EA Origin provides.

Thanks again!

[Tom Speirs]

Great. 13.30 will be out shortly.

[DazzleHP]

Provided Origin is working OK, can we see a similar feature for Uplay? I realise how cheeky that request is, but i can't help myself - you just deal with stuff so quick, i got a wave of selfishness heheheh

[Tom Speirs]

Provided Origin is working OK, can we see a similar feature for Uplay? I realise how cheeky that request is, but i can't help myself - you just deal with stuff so quick, i got a wave of selfishness heheheh

I don't see why not, but not right now.

[DazzleHP]

I don't see why not, but not right now.

Geeza!