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[ATTN TOM]Trialpay

VividReality

By VividReality
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VividReality Member

VividReality

Posted
Posted

Hello!,

I downloaded the trial of Gameex, and I loved it, now I wanted to buy it, but in the Netherlands the only options are through Paypal or creditcard, now I don't have either of those. I saw you could also buy something in a store in the Netherlands, and get the software for free with it, named trialpay (that was shown as an option to buy it as well on the website from gameex). I did that. I bought an item, followed the rules carefully, but didn't got the software. The Trialpay website told me the company I bought an the item, told them I didn't follow the rules. So I mailed the company I bought the item, and they told me I did follow it but I had to send trialpay the mail with proof that I bought it. So I did that. Trialpay told me they carefully read the mail and that in the mail is stated that I didn't follow the rules (somehow, they didn't tell what). Trialpay told me to contact the company and ask them to contact trialpay, now that company isn't willing because they say I should contact trialpay myself. So I mailed all the mails to both the companies, and now I hope I still get my license. But I think their customers are only worth one mail a day, somewhy, so it's starting to get somewhat on my nerves.

So yeah, what should I do? Anyone any advice?

Thanks in advance.

~VividReality.

fRequEnCy GameEx God (Top Rank)

fRequEnCy

Posted
Posted

Did I do something wrong?

No. Just means the title was changed so that Tom could see it is meant for him since he's the one who can answer that for you. ;)

Adultery GameEx God (Top Rank)

Adultery

Posted
Posted

Hey it's not a total loss! You get the spam still! :)

Chances are you'll have to get the help from Trialpay. If they aren't coughing up the license, they probably haven't comped Tom for it either. You'd have been better off mailing a money order to Spesoft. Sorry bud. :(

I'm not Tom though so I can't speak for him on this one.

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