This is the message I am getting from event viewer: Log Name: Application Source: Application Error Date: 9/19/2013 9:27:39 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Closet Description: Faulting application name: SetupWizard.exe, version: 1.0.4967.17013, time stamp: 0x520212eb Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x075fa8ed Faulting process id: 0xf50 Faulting application start time: 0x01ceb5442d265072 Faulting application path: C:\GameEx\SetupWizard.exe Faulting module path: unknown Report Id: a2861f8b-2137-11e3-b49f-003067dde540 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-09-19T14:27:39.000000000Z" /> <EventRecordID>10172</EventRecordID> <Channel>Application</Channel> <Computer>Closet</Computer> <Security /> </System> <EventData> <Data>SetupWizard.exe</Data> <Data>1.0.4967.17013</Data> <Data>520212eb</Data> <Data>unknown</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>075fa8ed</Data> <Data>f50</Data> <Data>01ceb5442d265072</Data> <Data>C:\GameEx\SetupWizard.exe</Data> <Data>unknown</Data> <Data>a2861f8b-2137-11e3-b49f-003067dde540</Data> </EventData> </Event> I have changed the compatibility to xp as suggested and ran as admin however the results are the same. The mode I have been using is Basic and it crashes after the Touch Screen option page.