Playfield Not Recording

[AndyMcDandy]

Hi Tom, Mike instructed me to make a post here about a problem I am having which started when I updated to the version that finally allowed recording of Future Pinball tables.  It doesn't matter whether I am recording Future Pinball, Pinball FX3 or Visual Pinball tables, the playfield will not record or at least being saved.

I haven't used Windows on a daily basis for about the past 15yrs so my knowledge of Windows isn't up to where it would be if I had continued to use Windows to this day.

This is a cabinet setup and not a desktop.

log.txt PinballX.ini

[Mike_da_Spike]

Btw. Did you try to enable h265 encoding and record it ?

I thought in another thread that was a workaround,  but not sure

[scutters]

37 minutes ago, Mike_da_Spike said:

I thought in another thread that was a workaround,  but not sure

Workaround to use the old recording method is to delete hardgrab.exe in the PinballX folder. Might be worth backing it up somewhere and trying again (but not with future pinball). 

Are any videos being created?

 

[AndyMcDandy]

I will give both a try.  Thanks.

[Mike_da_Spike]

8 hours ago, scutters said:

Workaround to use the old recording method is to delete hardgrab.exe in the PinballX folder. Might be worth backing it up somewhere and trying again (but not with future pinball). 

I'm getting old ! That was the trick !

[Tom Speirs]

hmm. seems driver capture isnt working so perhaps turn that off? 

[Tom Speirs]

Oh by the way, I tested on my cab and a little mini pc with intel and didnt find any issues myself. Hopefully we can get to the bottom of it

[AndyMcDandy]

So I tried the other codec option, no change.  Doesn't matter if I have GPU capture option on or off, however, what did work was the removal of hardgrab.exe.  Actuall I simply renamed it to .old in case you guys what me to try something with that file in the future.

All recording was working fine until I upgraded to the version which incorporated recording of Future Pinball tables, that is when only backglass and dmd would record but not the playfield.

Should I try a complete uninstall/re-install of PinballX?  I'll even do a complete re-install of Windows if you want me to.