pappaP

Thanks Scutters, got a little closer with ctrl+alt+del. I can't believe I didn't try that...I'm reasonably computer savvy. Now it came up change user. I pressed ok. Admin came up, but don't know the password. The machine was bought from Playmoregames.ca. Alberta Canada. It is running Windows 7 ultimate.

I'm a first timer here and am a little stumped. Having an old EM wasn't enough. I purchased a virtual pinball from the original owner, who aquired it from a retailer. After more hours than I can count on youtube and google, I still cannot get to the desktop. Pressing esc gives a blank screen for a minute, then the front end reboots. Pressing QQ brings up little box, but still can't get to desktop. I was hoping to make a backup and playing with table lighting if it will let me. Any suggestions?